Logistics Coordinator II - Mission Critical & Project Specialist

Imperative Logistics; Chicago (IL); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with matching

HSA with matching

Paid Time Off

Life Insurance

Disability Insurance

Job summary

Imperative Logistics is seeking a Mission Critical & Time-Sensitive Operations Specialist responsible for end-to-end execution of time-critical freight across air, ocean, road and multimodal solutions to ensure on-time delivery and regulatory compliance.

You will coordinate with carriers, suppliers and internal teams, monitor shipments in real time, leverage CargoWise One for booking and tracking, handle project cargo and expedite shipments, and continuously improve response times in a

Qualifications

• 5-7+ years of multimodal logistics operations experience (Air, Ocean, Road, Project, Expedited).
• Experience managing time-sensitive shipments and coordinating across stakeholders.
• Familiarity with CargoWise One or similar TMS platforms for booking and tracking.

Responsibilities

• Manage and execute time-sensitive shipments across all modes to ensure on-time delivery.
• Oversee mission-critical freight operations, including expedited and high-priority shipments.
• Monitor shipments in real time and provide updates to internal teams and customers.
• Coordinate with carriers, suppliers, and global partners to secure capacity and mitigate disruptions.
• Collaborate with Sales, Customer Service, Compliance, and Warehouse teams to meet SLAs.
• Utilize CargoWise One for booking, tracking, and documentation.
• Handle project cargo and oversized freight with regulatory compliance.
• Analyze processes to reduce delays and improve response times.
• Provide after-hours coverage for urgent shipments as needed.

Skills

Problem-solving

Communication

Coordination

TMS familiarity

Multimodal experience

Fast-paced work

Tools

CargoWise One

Job description

Job Summary

The Mission Critical & Time-Sensitive Operations Specialist is responsible for the end-to-end execution of time critical freight movements across air, ocean, road, and multimodal solutions. This role requires a high degree of urgency, problem‑solving, and coordination to ensure freight moves according to required timelines, customer expectations, and regulatory requirements.

Responsibilities

• Manage and execute time-sensitive shipments across all modes (Air, Ocean, Trucking, and Multimodal) to ensure on‑time delivery and operational efficiency.
• Oversee mission-critical freight operations, including expedited, white‑glove, and high‑priority shipments for industries requiring immediate logistics solutions.
• Monitor and track shipments in real time, proactively addressing potential delays and providing timely updates to internal teams and customers.
• Liaise with carriers, suppliers, and global partners to secure capacity, optimize routing, and mitigate risks related to disruptions.
• Coordinate with internal stakeholders (Sales, Customer Service, Compliance, and Warehouse teams) to ensure seamless freight movement and adherence to customer SLAs.
• Utilize CargoWise One or other TMS systems for booking, tracking, and managing shipment documentation.
• Handle project cargo and oversized freight movements, ensuring compliance with regulations, special handling requirements, and customer specifications.
• Analyze and optimize processes to improve response time, reduce transit delays, and enhance operational efficiencies for time‑critical shipments.
• Provide support for after‑hours and weekend coverage as needed for urgent shipments requiring 24/7 oversight.
• The position is in an indoor, office environment, requiring the ability to communicate with internal and external customers or vendors verbally and in writing, sit for periods of time, operate typical office equipment, and use a keyboard.

Qualifications

• 5-7+ years of experience in multimodal logistics operations (Air, Ocean, Road, Project, and Expedited Freight).
• Experience managing time-sensitive and mission-critical shipments in industries such as automotive, aerospace, healthcare, or energy.
• Familiarity with CargoWise One or similar TMS platforms for booking, tracking, and operational workflows (preferred).
• Strong problem‑solving skills with the ability to make quick decisions under pressure.
• Experience handling project cargo and oversized freight is a strong plus.
• Excellent communication and coordination skills to engage with carriers, customers, and internal teams effectively.
• Ability to work in a fast-paced, high-pressure environment where rapid responses and critical decision-making are required.

Benefits

• Medical, Dental, and Vision insurance
• 401(k) with matching contribution
• HSA with matching contribution
• Paid Time Off
• Life Insurance
• Employer-paid short and long-term disability insurance

Equal Employment Opportunity Statement

Imperative Logistics Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.