Logistics Coordinator: Freight & Client Ops

Target Freight Management; Pittsburgh (Allegheny County); On-site; USD 45,000 - 55,000; Full time

Job summary

Target Freight Management is seeking a Logistics Coordinator in Pittsburgh to manage the day-to-day operations for FTL and LTL, routing shipments cradle to grave and coordinating with customers and carriers to ensure on-time delivery.

The ideal candidate will have at least 2 years of logistics experience, strong communication and problem-solving skills, and proficiency with MS Office. This on-site role offers growth opportunities within a well-established logistics provider.

Qualifications

• High school diploma or GED required; bachelor’s preferred.
• Minimum 2 years’ experience in logistics or related field.
• Ability to communicate effectively across all levels of both customer and carrier organizations.
• Problem solving and strong organizational skills with attention to detail.
• Proficient with MS Office and basic business software.

Responsibilities

• Resolve customer service problems by determining the cause, selecting and explaining the best solution, and expediting correction or adjustment, delivering excellent service throughout process.
• Serve as a point of contact for dedicated customers, assisting with several tasks related to the dedicated client as well as the carriers in their program.
• Build and maintain strong relationships with customers and carriers.
• Serve as a point of escalation for customer and carrier issues.
• Provide after-hours support to carriers, customers, staff, and vendors as necessary.
• Provide continuous follow-up on customer issues to ensure timely resolution.

Skills

Communication

Problem solving

Organizational skills

Multitasking

Phone & Email communication

Independent work

Education

High school diploma or GED

Bachelor’s degree preferred

Tools

MS Office

Job description

Target Freight Management is seeking a Logistics Coordinator in Pittsburgh to manage the day-to-day operations for FTL and LTL, routing shipments cradle to grave and coordinating with customers and carriers to ensure on-time delivery.

The ideal candidate will have at least 2 years of logistics experience, strong communication and problem-solving skills, and proficiency with MS Office. This on-site role offers growth opportunities within a well-established logistics provider.