Logistics Coordinator: Dynamic DTC Delivery Hub

Thistle Health; Randolph (MA); On-site; USD 26,000 - 37,000; Full time

Job summary

Thistle Health in Randolph, MA is seeking a Logistics Coordinator to oversee daily onsite delivery operations, reporting to the Logistics Supervisor and serving as the primary contact for drivers. You will monitor routes, coordinate handoffs, and ensure smooth deliveries to customers.

Responsibilities include unloading deliveries, organizing routes, updating rosters, training drivers, and preparing shift reports.

Qualifications

• 2+ years proven experience as a dispatcher or related role; direct‑to‑consumer experience preferred
• High School diploma or equivalent required
• Valid driver license and proof of insurance
• Valid CA Food Handlers Certification (must be obtained within 30 days of hire)
• Must be able to work a flexible schedule including occasional evenings, early mornings, weekends, and holidays
• Strong knowledge of the roadways throughout the immediate area
• Proficiency with tech platforms including, but not limited to Onfleet, G-suite, and Slack
• Able adapt to/learn new technologies/platforms quickly
• Excellent written, auditory, and oral communication skills
• Critical thinking and the ability to make quick decisions
• Excellent multitasking and organizational skills
• a team player approach to your work

Responsibilities

• Responsible for the success of all drivers/routes dispatched from a specific hub
• Unload deliveries from trucks and/or cold storage
• Route organization/staging
• Check-in drivers and distribute routes accordingly
• Keep the delivery driver roster up to date
• Train and coach new and existing delivery drivers as needed
• Keep detailed documentation and compile shift reports
• Act as a last resort rescue and/or VIP delivery driver when needed
• Conduct delivery driver interviews
• Assist with onboarding new drivers as needed
• Collaborate with Customer Support and logistics teams to review and mitigate error reports

Skills

Dispatcher experience

Delivery coordination

Excellent communication

Multitasking

Team player

Critical thinking

Flexibility

Education

High School diploma

Tools

Onfleet

G-suite

Slack

Job description

Thistle Health in Randolph, MA is seeking a Logistics Coordinator to oversee daily onsite delivery operations, reporting to the Logistics Supervisor and serving as the primary contact for drivers. You will monitor routes, coordinate handoffs, and ensure smooth deliveries to customers.

Responsibilities include unloading deliveries, organizing routes, updating rosters, training drivers, and preparing shift reports.