Delivery Operations Coordinator - Route Master

Thistle Health; Burlington (NJ); On-site; USD 26,000 - 37,000; Full time

Job summary

Thistle Health in Burlington, NJ is seeking a Logistics Coordinator to support daily onsite delivery operations. Reporting to the Logistics Supervisor, you will be the first point of contact for delivery drivers and help coordinate routes from the Burlington hub.

The role requires 2+ years in dispatch or related roles, a high school diploma, and a valid driver license; comfortable with schedules including evenings and weekends, and capable of learning Onfleet, G-suite, and Slack to keep drivers

Qualifications

• 2+ years proven experience as a dispatcher or related role; direct-to-consumer experience preferred
• High School diploma or equivalent required
• Valid driver license and proof of insurance
• Must be able to work a flexible schedule including occasional evenings, early mornings, weekends, and holidays
• Proficiency with tech platforms including, but not limited to Onfleet, G-suite, and Slack

Responsibilities

• Responsible for the success of all drivers/routes dispatched from a specific hub
• Unload deliveries from trucks and/or cold storage
• Route organization/staging
• Check-in drivers and distribute routes accordingly
• Keep the delivery driver roster up to date
• Train and coach new and existing delivery drivers as needed
• Keep detailed documentation and compile shift reports
• Act as a last resort rescue and/or VIP delivery driver when needed
• Conduct delivery driver interviews
• Assist with onboarding new drivers as needed
• Collaborate with Customer Support and Logistics teams to review and mitigate error reports

Skills

Dispatcher experience

Communication skills

Multitasking

Team collaboration

Education

High School diploma or equivalent

Tools

Onfleet

G-Suite

Slack

Job description

Thistle Health in Burlington, NJ is seeking a Logistics Coordinator to support daily onsite delivery operations. Reporting to the Logistics Supervisor, you will be the first point of contact for delivery drivers and help coordinate routes from the Burlington hub.

The role requires 2+ years in dispatch or related roles, a high school diploma, and a valid driver license; comfortable with schedules including evenings and weekends, and capable of learning Onfleet, G-suite, and Slack to keep drivers