Logistics Coordinator – Data Center Ops & Customer Care

Simple Staffing; Texas; On-site; USD 30,000 - 43,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Dental insurance

401(k) matching

Vision insurance

Flexible spending account

Health savings account

Job summary

Simple Staffing, on behalf of DP World, is seeking a L2 – Logistics Coordinator for our El Paso, TX team. The role focuses on improving operations, handling customer service, and managing inbound/outbound activities with KPI-driven metrics.

You will support data center operations, manage orders, and build strong relationships with customers and internal teams to ensure timely processing and accurate reporting. This is an on-site position with growth opportunities.

Qualifications

• Ability to push, pull, or lift up to 50 lbs.
• Customer service background in logistics or planning with ability to build a relationship with the customer and handle problem resolution in timely manner.
• Word, Excel, Outlook knowledge with strong emphasis on Excel (V Look Ups, Pivot Table is a plus) used for tracking and analysis.
• Ability to adapt and work in an ever changing, stress induced changing environment.
• Ability to multitask effectively.
• Experience operating a forklift, electric tug, and/or pallet jack.

Responsibilities

• Support Data Center Operations including receiving, storing, and shipping material.
• Handle customer queries, escalations & a large volume of day to day reports through the life cycle of customer orders.
• Build a close working relationship with the FTEs through understanding their day to day business requirements and servicing accordingly.
• Ensure customer & carrier performance reports are completed weekly/monthly and submitted on time and with accurate content.
• Maintain accurate records and metrics, perform audits as necessary.
• Identify, document, and implement OFIs.
• Apply scheduling, planning, and coordination activity to support product inbound and outbound operations.
• Maintain a strong working knowledge of all operating systems pertaining to work area.
• Communicate with customers and stakeholders.
• Process order set up via internal system including EDI feeds or manual creation.
• Ensure orders are picked and processed timely to meet KPI requirements and monitor inventory levels.

Skills

Excel knowledge

Word

Outlook

V Lookups

Pivot Tables

Tools

Pivot Tables

V Lookups

Job description

Simple Staffing, on behalf of DP World, is seeking a L2 – Logistics Coordinator for our El Paso, TX team. The role focuses on improving operations, handling customer service, and managing inbound/outbound activities with KPI-driven metrics.

You will support data center operations, manage orders, and build strong relationships with customers and internal teams to ensure timely processing and accurate reporting. This is an on-site position with growth opportunities.