Logistics Coordinator - 2nd Shift: Driver Scheduling & Ops

Deutsche Post DHL; West Allis (WI); On-site; Confidential; Full time

Benefits offered by this job

Medical, dental, and vision coverage

PTO for all associates

401(k) with company match

Tuition reimbursement program

Training and career advancement

Job summary

SDS Rx, powered by DHL, is seeking a Logistics Coordinator to coordinate driver routes, manage contractor drivers, and handle billing using eCourier software. The role emphasizes on-time deliveries, client satisfaction, and collaboration with internal teams.

The candidate should have strong communication, customer service experience, and proficiency with Microsoft Excel, with responsibilities including staffing shifts, on-call coverage, and performance reviews.

Qualifications

• Excellent people and communication skills.
• Customer service experience (retail and restaurant are good fit).
• Proficiency in Microsoft Office (Excel).
• Strong multitasking and organizational abilities.
• Ability to work independently and as part of a team.

Responsibilities

• Schedule and assign drivers to delivery routes.
• Coordinate deliveries to meet client deadlines and ensure compliance.
• Collaborate with customers and internal teams for smooth operations.
• Maintain pool of independent contractor drivers and recruit as needed.
• Manage billing and driver settlements daily using eCourier software.
• Prepare and submit client/management reports; attend weekly meetings.
• Conduct meetings with contractors to address performance.
• Cover open shifts or deliver routes during emergencies.

Skills

Communication

Customer service

Microsoft Excel

Multitasking

Organizational skills

Independent work

On-call readiness

Teamwork

Education

High school diploma or equivalent

Tools

eCourier

Microsoft Office (Excel)

Job description

SDS Rx, powered by DHL, is seeking a Logistics Coordinator to coordinate driver routes, manage contractor drivers, and handle billing using eCourier software. The role emphasizes on-time deliveries, client satisfaction, and collaboration with internal teams.

The candidate should have strong communication, customer service experience, and proficiency with Microsoft Excel, with responsibilities including staffing shifts, on-call coverage, and performance reviews.