Logistics Coordinator-2nd Shift

Total Quality Logistics; Cincinnati (OH); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health/dental/vision coverage

401(k) with company match

Employee perks & discounts

Advancement opportunities

Referral bonuses

Great Place to Work certification

Job summary

Total Quality Logistics (TQL) is seeking a Logistics Coordinator to join our Cincinnati team. You will receive extensive training to become a subject matter expert in logistics and coordinate assets to move customers' freight while supporting our sales teams.

This full-time role offers competitive benefits and clear career paths, including health/dental/vision coverage, a company 401(k) match, and referrals bonuses.

Qualifications

• 1+ year customer service or sales experience.
• Strong verbal communication skills.
• Outstanding organizational skills.
• Ability to work full-time, in-office, in a fast-paced open environment.
• Bachelor’s degree preferred, but not required

Responsibilities

• Negotiate rates and secure capacity with transportation partners to move freight at favorable and competitive pricing.
• Manage a high volume of inbound and outbound calls to support daily shipment execution.
• Communicate with internal sales teams and transportations partners to build and maintain ongoing relationships.
• Manage daily shipment activities, resolving issues to ensure pickup and delivery is on time.
• Input and process accurate shipment data in our state-of-the-art systems

Skills

Customer service

Sales experience

Verbal communication

Organizational skills

Shift flexibility

Education

Bachelor's degree preferred

Job description

As a Logistics Coordinator for TQL, you will receive extensive training to become a subject matter expert in the world of logistics and supply chain. After completing training, you will be responsible for working with our transportation partners to find and coordinate available assets to ship and move our customers’ freight. You will become the go-to-support to help our sales teams manage their accounts and directly grow the company.

What’s in it for you:

• Health, dental and vision coverage
• 401(k) with company match
• Employee perks including discounts, financial wellness planning, tuition reimbursement and more
• Advancement opportunities with structured career paths
• Employee referral bonus opportunities
• Certified Great Place to Work with 900+ lifetime workplace award wins

What you’ll be doing:

• Negotiate rates and secure capacity with transportation partners to move freight at favorable and competitive pricing
• Manage a high volume of inbound and outbound calls to support daily shipment execution
• Communicate with internal sales teams and transportations partners to build and maintain ongoing relationships
• Manage daily shipment activities, resolving issues to ensure pickup and delivery is on time
• Input and process accurate shipment data in our state-of-the-art systems

What you need:

• Ability to work 5pm - 1am OR 12pm - 8pm
• 1+ year customer service or sales experience
• Hall of fame work ethic
• Strong verbal communication skills - face-to-face and over the phone
• Outstanding organizational skills and attention to detail
• Ability to work full-time, in-office, in a fast-paced open environment
• Bachelor’s degree preferred, but not required

Where you'll be: 4289 Ivy Pointe Boulevard, Cincinnati, Ohio 45245

Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.

About Us

Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it.

As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck.

What’s your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big.

Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.