Logistics Coordinator

Deutsche Post; San Francisco (CA); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

401(k) Match

Stock Purchase Plan

Medical Insurance

Vision Insurance

Dental Insurance

Paid Time Off

Job summary

Deutsche Post DHL Group in San Francisco is seeking a Logistics Coordinator to coordinate the movement of customers’ goods, perform data entry and deliver exceptional customer service. This role resides at the San Francisco DHL Global Forwarding facility.

You will prepare documents for shipping, advise on terms of delivery, and ensure invoices are accurate. Proficiency in CargoWise and MS Office is beneficial, with a focus on compliance and efficient operations.

Qualifications

• Must be a US citizen.
• 1–5 years in international logistics are required.
• Experience in air freight and ocean freight services is required.
• DCSA clearance is preferred but will be processed after hire.
• Government contracts and ITAR experience required.

Responsibilities

• Coordinate domestic, export and import shipments to meet service commitments.
• Prepare, issue and submit documents to complete shipping process; advise on terms of delivery, payment, insurance and freight services.
• Ensure accurate invoicing within company policy timelines.
• Perform tracking, tracing and document imaging tasks.
• Provide customer service and update customer profiles.
• Data entry across multiple software systems.

Skills

US Citizen

International Logistics

Air/Ocean Freight

DCSA Clearance

ITAR Experience

Customer Service

Communication Skills

Microsoft Office

CargoWise

Tools

CargoWise

MS Office

Job description

Job Title: Logistics Coordinator

Job Location: San Francisco, California

We have an exciting opportunity for a LOGISTICS COORDINATOR who will be responsible for coordinating the movement of customers’ goods, data entry and customer service. In addition, you will prepare, issue and submit documents necessary to complete the shipping process and provide clients with advice concerning terms of delivery. The position will be in our San Francisco DHL Global Forwarding facility.

Key Responsibilities:

• Coordination between all applicable parties for domestic, export & import shipments while ensuring service commitments are achieved and maintained in accordance with client and company objectives.
• Prepare, issue and submit documents necessary to complete the shipping process and provide clients with advice concerning terms of delivery, payment, insurance and all other freight services.
• Ensure that invoices for the services rendered are completed accurately and, in a timeframe, consistent with company policy.
• Tracking, tracing and document imaging functions.
• Customer service and updating of customer profiles.
• Data entry utilizing many software systems

Skills / Requirements:

• US Citizen - Mandatory
• 1-5 years in International Logistics
• Experience is Air Freight and Ocean Freight Services
• Defense Counterintelligence Security Agency T3 Clearance (DCSA) preferred but will need to go through application process once hired.
• Government contracts and ITAR experience required
• Proven track record in customer service
• Exceptional communication skills (verbal, written, presentations)
• Proficient computer skills: Microsoft (i.e. Excel, Word, PowerPoint, & Outlook, Teams)
• Knowledge of Cargo Wise system is plus

Pay Range: $28.64 - $38.19 / hour (commensurate with experience)

Benefits (All Non-Union Employees)

• Compensation: Competitive base salary plus role dependent performance-based incentives.
• 401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution.
• Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.
• Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.
• Vision: Optional coverage for exams, frames, and contacts.
• Dental: Optional coverage for preventive, basic, and major services.
• Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days.

Why Join DHL Global Forwarding?

At DHL Global Forwarding, we invest in our employees’ growth, providing training, guidance, and career advancement opportunities. We believe in building careers, not just jobs, and empowering our team to develop skills and achieve long-term success.

Be part of DHL Group, the world’s leading logistics provider, operating in 220+ countries. DHL Global Forwarding (DGF) is a global leader in air and ocean freight, with 30,000+ employees ensuring seamless transport and supply chain solutions. Explore careers with us: DHL Careers.

Equal Opportunity Employer

DHL Global Forwarding is committed to equal employment opportunities, evaluating all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

Work Authorization

Applicants must be legally authorized to work in the United States. Visa sponsorship is not available for this role.