Logistics Coordinator

Talentify; Poway (CA); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Disability insurance

HSA

Transportation benefits

Time Off / PTO

Job summary

Aston Carter is seeking an Operations Coordinator in Poway, CA to support repair operations, inventory movement, customer returns, and logistics. You will liaise across manufacturing, logistics, inventory, and customer service to ensure requests are processed accurately and customers receive a seamless experience from start to finish.

The role emphasizes coordinating RMAs, tracking shipments, and maintaining records in enterprise systems, with a focus on continuous improvement and on-schedule

Qualifications

• Strong organizational and time management skills with the ability to manage multiple priorities simultaneously.
• Excellent attention to detail and commitment to maintaining accurate records.
• Strong verbal and written communication skills.
• Ability to collaborate effectively with cross-functional teams in a fast-paced environment.

Responsibilities

• Coordinate and monitor RMA requests, repairs, and service orders throughout the entire lifecycle.
• Partner with manufacturing, repair, testing, logistics, and inventory teams to obtain status updates and resolve delays.
• Maintain accurate records and reporting within Salesforce, NetSuite, and other internal systems.
• Support inventory management activities, replacement part requests, customer returns, and outbound shipments.
• Track materials, equipment, and inventory movement to ensure visibility and accountability.
• Proactively identify bottlenecks and work with internal stakeholders to keep projects and repairs on schedule.
• Communicate status updates to internal teams and customers as needed.
• Escalate unresolved issues and coordinate cross-functional solutions to minimize delays.
• Ensure compliance with established workflows, documentation requirements, and operating procedures.
• Contribute to continuous improvement initiatives that enhance operational efficiency and customer satisfaction.

Skills

Organizational skills

Time management

Attention to detail

Communication

Cross-functional collaboration

Excel

Logistics experience

Inventory management

Problem solving

Systems learning

Tools

Salesforce

NetSuite

Job description

About this job

Operations Coordinator

Are you an organized, detail-oriented professional who enjoys keeping processes moving and collaborating across multiple teams? We're seeking an Operations Coordinator to support repair operations, inventory movement, customer returns, and logistics activities while serving as a key liaison between internal departments and customers.

In this role, you'll help drive operational efficiency by coordinating Return Merchandise Authorization (RMA) activity, factory repairs, inventory tracking, and shipment status updates. You'll work closely with teams across manufacturing, logistics, inventory, technical services, and customer support to ensure requests are processed accurately, issues are resolved quickly, and customers receive a seamless experience from start to finish.

Responsibilities

• Coordinate and monitor RMA requests, repairs, and service orders throughout the entire lifecycle
• Partner with manufacturing, repair, testing, logistics, and inventory teams to obtain status updates and resolve delays
• Maintain accurate records and reporting within Salesforce, NetSuite, and other internal systems
• Support inventory management activities, replacement part requests, customer returns, and outbound shipments
• Track materials, equipment, and inventory movement to ensure visibility and accountability
• Proactively identify bottlenecks and work with internal stakeholders to keep projects and repairs on schedule
• Communicate status updates to internal teams and customers as needed
• Escalate unresolved issues and coordinate cross-functional solutions to minimize delays
• Ensure compliance with established workflows, documentation requirements, and operating procedures
• Contribute to continuous improvement initiatives that enhance operational efficiency and customer satisfaction

Qualifications

• Strong organizational and time management skills with the ability to manage multiple priorities simultaneously
• Excellent attention to detail and commitment to maintaining accurate records
• Strong verbal and written communication skills
• Ability to collaborate effectively with cross-functional teams in a fast-paced environment
• Proficiency in Microsoft Office, including Excel
• Experience supporting logistics, inventory, order management, customer service, shipping/receiving, or operational processes
• Ability to quickly learn new systems and adapt to changing business needs
• Professional, proactive, and customer-focused problem-solving approach

Preferred Qualifications

• Experience with Salesforce, NetSuite, or similar CRM/ERP platforms
• Background in manufacturing, logistics, inventory control, repair operations, or service operations
• Experience supporting customer returns, RMAs, shipping and receiving, or order fulfillment processes
• Experience tracking orders, inventory, repairs, equipment, or shipments
• Previous operational, administrative, or coordinator experience within a technical, manufacturing, or service-based environment
• Fully onsite in Poway, CA
• Regular collaboration with teams supporting operations, logistics, inventory, manufacturing, repairs, and customer service
• Combination of system-based tracking, reporting, and cross-functional coordination
• Typical schedule is 7:00 AM-3:30 PM or 8:00 AM-4:30 PM, with occasional overtime based on business needs

Why Join the Team?

This is an excellent opportunity for someone looking to build a career in operations, supply chain, logistics, manufacturing, or customer support. You'll gain hands‑on experience with enterprise systems, process improvement initiatives, inventory management, and cross‑functional operations while playing a critical role in delivering exceptional service and supporting business success.

Job Type & Location

This is a Contract position based out of Poway, CA.

Pay and Benefits

The pay range for this position is $24.00 - $28.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan Pre‑tax and Roth post‑tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long‑term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Application Deadline

This position is anticipated to close on Nov 17, 2026.

Workplace Type

This is a fully onsite position in Poway,CA.

About Aston Carter

Aston Carter provides world‑class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry‑leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [e-mail] for other accommodation options.

San Francisco Fair Chance Ordinance:

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI):

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Each posting applies separately and lists its own pay.