Logistics Coordinator

Natera, Inc.; Pleasanton (CA); On-site; Full time

Job summary

A leading company in genetic testing seeks a Logistics Coordinator to manage the transport of biological specimens. The role involves tracking shipments, ensuring cost-efficient logistics, and collaborating with vendors. Ideal candidates will have strong communication skills and a high school diploma, with a commitment to quality service.

Benefits

Comprehensive Medical Benefits

401k Benefits

Free Testing for Employees

Pregnancy and Baby Bonding Leave

Qualifications

• Min 2 years’ experience in a service-related area.
• Proficient in Microsoft Office products.

Responsibilities

• Coordinate and troubleshoot pickup requests with FedEx, DHL, or Courier.
• Track inbound samples and outbound shipments.
• Identify process improvement opportunities.

Skills

Communication

Organizational Skills

Problem Solving

Education

High School Diploma

Some College Preferred

Tools

Microsoft Office

Job description

The Logistics Coordinator will support operational activities related to the inbound and outbound transport of biological specimens and collection kit manufactured products. Responsibilities will include tracking specimens from the point of pickup through delivery. Employees will act as a liaison between Customer and both external and internal partners. Job assignments should be managed without immediate supervision and evaluated based on performance. Individuals must be able to perform each essential core function as well as monitor and maintain the department service levels. All work is subject to additional requests as assigned by Department Manager. Coordinates and consolidates domestic and international systems to support shipments. Ensures lowest cost transportation by analyzing company and customer needs, researching transportation methods and auditing carrier costs and performances. Schedule is Tuesday-Saturday, from 7am-330pm in site in Pleasanton. Hourly rate is $23.

PRIMARY RESPONSIBILITIES:

• • Coordinate, monitor and troubleshoot pickup requests with FedEx, DHL, or Courier for Customer or
  internal Sales
  • Efficiently and effectively track inbound samples and outbound shipments including proactive
  troubleshooting and intervention
  • Demonstrate continuous effort to improve day to day logistics, streamline work flows and work
  diligently to provide quality support and build strong vendor relations
  • Familiarity with standard concepts, practices, and procedures related to logistics
  • Monitor and trend courier/vendor performance and provide feedback and solutions for improvement
  • Identify process improvement opportunities and recommend solutions
  • Execute service strategies and programs for problem resolution
  • Manage to service levels that meet customer and operational needs while achieving department goals
  and objectives
  • Collects and trends departmental data and develops proactive actions for related improvement
  • Send daily reports of transit transactions
• Looks for efficiencies and utilizes data to recommend system enhancements, process improvements and potential solutions for company operations
• Develops and execute business improvement projects to reduce freight cost and improve transportation functions
• Primary point of contact for all logistics related issues for internal and external customers

QUALIFICATIONS:

• Requires a high school diploma or equivalent; some college preferred.
• Min 2 years’ experience in a service related area Proficient in Microsoft Office products

KNOWLEDGE, SKILLS AND ABILITIES:

• Knowledge of FedEx, DHL, and UPS network and shipping services International logistics experience required
• Ability to develop a strong understanding of our products and services to effectively handle inbound and outbound calls
• Proficient verbal and written communication skills
• Team oriented with commitment to the success or the team and organizational goals Ability to meet tight deadlines
• Ability to multi-task and prioritize in a fast-paced environment
• Organized individual with great attention to detail and focus on quality
• Limited travel up to 10%

#LI-LS1

OUR OPPORTUNITY

Natera is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives.

The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management.

WHAT WE OFFER

Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program!

Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide.

All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws.

If you are based in California, we encourage you to read this important information for California residents.

Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes.

Accepted file types: pdf, doc, docx, txt, rtf

Enter manually

Accepted file types: pdf, doc, docx, txt, rtf

LinkedIn Profile

Website

What is your salary expectations?

Have you been vaccinated for COVID ? * Select...

Are you 18 or older? * Select...

Are you legally authorized to work in the United States? * Select...

Do you now or will you in the future require sponsorship? * Select...

Have you signed a non-compete with your current employer? * Select...

Please provide your current permanent residence street address? *

What city do you currently live in? *

What state do you currently live in? * Select...

Postal Code *

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Natera’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305

Page 1 of 1

OMB Control Number 1250-0005

Expires 04/30/2026

Voluntary Self-Identification of Disability

Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026
Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp .

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

• Alcohol or other substance use disorder (not currently using drugs illegally)
• Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
• Blind or low vision
• Cancer (past or present)
• Cardiovascular or heart disease
• Celiac disease
• Cerebral palsy
• Deaf or serious difficulty hearing
• Diabetes
• Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
• Epilepsy or other seizure disorder
• Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
• Intellectual or developmental disability
• Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
• Missing limbs or partially missing limbs
• Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
• Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
• Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
• Partial or complete paralysis (any cause)
• Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
• Short stature (dwarfism)
• Traumatic brain injury

Disability Status Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.