Logistics Coordinator

Hilldrup; Orlando (FL); On-site; USD 38,000 - 47,000; Full time

Job summary

Hilldrup in Orlando is seeking a Logistics Coordinator to support warehousing services for commercial storage clients by coordinating orders, deliveries, and documentation. You will be the primary client contact, ensuring satisfaction through clear communication and detailed reporting.

You will register and coordinate projects, support the flow of incoming and outgoing goods, and maintain accurate delivery and receiving records.

Qualifications

• High school diploma or equivalent experience.
• 1-2 years customer service experience required.
• No licenses or certifications required.

Responsibilities

• Register and coordinate projects, and support flow of goods.
• Maintain delivery and receiving records with accuracy.
• Handle phone and email communications with clients to ensure satisfaction.
• Prepare reports and monitor project timelines.
• Gather supporting documents and enter job expenses for invoicing.

Skills

Customer Service

Communication

Attention to Detail

Multitasking

Professional Demeanor

Team Collaboration

Problem Solving

Organization

Billing

Documentation

Education

High School Diploma or equivalent

Tools

CRM software

ERP system

Billing software

Job description

The Role at a Glance

The Logistics Coordinator supports warehousing services for Hilldrup’s commercial storage clients by coordinating orders, deliveries, and documentation. Serving as the primary client contact, this role ensures satisfaction through effective communication, problem-solving, and detailed reporting. Responsibilities include updating registrations, preparing invoices, monitoring schedules, and ensuring accurate data entry.

How You’ll Contribute

In this role, you will register and coordinate projects, support the flow of incoming and outgoing goods, and maintain accurate delivery and receiving records. As the main point of contact for clients, you’ll handle phone and email communications to ensure a high level of satisfaction with our warehousing services.

You will work closely with account reps, operations and warehouse staff, sales teams, and clients to schedule local deliveries, update project information, and track necessary documentation. Your responsibilities include preparing reports, monitoring project timelines, and keeping clients informed at each stage while proactively addressing any issues that may arise.

You’ll also handle billing-related tasks such as gathering supporting documents, entering job expenses into the system, and ensuring accurate allocation of costs and revenues for each commercial project. Your familiarity with project details will be key to maintaining accurate records and supporting proper invoicing.

Cross-training with team members will be part of your routine to ensure flexibility and continuity within the department. Your attention to detail, organizational skills, and clear communication will contribute directly to client satisfaction and operational success.

Qualifications And Skills

Education/Work Experience/Certificates:

• Required education: High school diploma or equivalent experience.
• Required experience: 1-2 years customer service experience required.
• Required licenses/certifications: None Required

Skills

• Customer Focused
• Collaborative
• Communicative
• Resilient
• Strive for inclusion of others
• Outstanding communication skills, both verbal and written
• Strong attention to detail
• Ability to conduct yourself with a professional demeanor
• Excellent keyboard ability
• Must prioritize and multi-task in a fast-paced environment

Hilldrup is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Incumbents offered this position must successfully complete a background and drug test to continue with employment.

PI286774617