Logistics Coordinator

US LBM Holdings, LLC; Ocean Springs (MS); On-site; USD 42,000 - 63,000; Full time

Job summary

Bailey Lumber & Supply, a division of US LBM Holdings, LLC, is seeking a logistics coordinator in Ocean Springs, MS. This role focuses on overseeing freight and supply logistics, coordinating shipping routes, and delivering outstanding customer service.

You will respond quickly to customer questions and delays, print manifests, dispatch, fleet coordination, and collaborate with the sales team, drivers and customers to optimize delivery operations and monitor performance metrics.

Qualifications

• High School Diploma or equivalent work experience required.
• Strong administrative and organizational skills.
• Ability to communicate effectively with customers and teams.

Responsibilities

• Oversee freight and supply logistics to maximize efficiency and customer satisfaction.
• Dispatch orders and print manifests.
• Coordinate deliveries with drivers, sales and customers.
• Respond to customer questions and notify delays.
• Fleet management and driver file monitoring.
• Print and distribute work picks and coordinate external transportation.
• Administer time clock management and maintain filing systems.

Skills

Administrative skills

Communication skills

Organizational skills

Attention to detail

Conflict resolution

DOT knowledge

Problem-solving

Education

High School Diploma or equivalent

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Founded in 1947, Bailey Lumber & Supply offers a broad range of services and specialty building products to both professional builders and do-it-yourselfers, operating six locations, including truss and wall panel manufacturing facilities, in Mississippi.

A Brief Overview

As a logistic coordinator, customer satisfaction is a priority as it is critical to the success of the business. This position is responsible for overseeing and coordinating freight and supply logistics, shipping routes, and delivery to maximize efficiency and ensure customer satisfaction. Additionally, responding immediately to customer questions and complaints, and notifying them of any delays in the delivery schedule is essential to this position.

What you will do

• Operate safely.


• Dispatch.


• Print manifests.


• Pre-call customers.


• Load assignments for drivers and delivery helpers


• Schedule transfers.


• Communicate with sales team, drivers and customers regarding delivery functions or issues.


• Monitor metrics and error tracking.


• Provide excellent customer service.


• Fleet management.


• Driver file monitoring.


• Document scanning.


• Assist with checking out drivers, scheduling delivery changes, and DOT administrative tasks.


• Evaluate and identify methods and procedures to optimize and streamline production processes.


• Print and distribute work picks and consolidated work picks.


• Coordinate the use of outside trucks, trailers and transportation services, as needed.


• Administer all phases of time clock management.


• Maintain invoice records, post corrections, maintain filing system.

Required For All Jobs

• Perform other duties as assigned.


• Comply with all policies and standards.


• Adhere to Company's commitment to workplace safety.


• Participate in and complete assigned trainings.

Education Qualifications

• High School Diploma or equivalent work experience required.

Skills and Abilities

• Strong administrative skills.


• Ability to effectively and professionally communicate with customers, other employees and supervisors using verbal and written skills.


• Ability to deal constructively with conflict and recognize potential problems.


• Good organizational skills and attention to detail.


• Strong Microsoft Excel, Word, and Outlook skills.


• Knowledge of supply management principles and practices.


• Knowledge of construction or building industry preferred.


• Proficiency with or ability to learn current technologies (e.g. Smartphone, GPS and other necessary business applications.)

Bailey, a Division of US LBM Holdings, LLC is an equal-opportunity employer. We do not discriminate on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, military status, order of protection status, or any other legally recognized protected basis under federal, state, or local law.