Logistics Coordinator

The Wine Group; Livermore (CA); Remote; Full time

Job summary

An innovative industry leader seeks a Logistics Coordinator to manage logistics functions with a focus on customer service and timely execution. This role involves coordinating rail shipping schedules, managing freight claims, and resolving shipping issues with distributors. The ideal candidate will thrive in a fast-paced environment, possess strong problem-solving and communication skills, and be proficient in MS Office. This position offers the flexibility of remote work, allowing for a balanced work-life dynamic. Join a company committed to sustainability and excellence in the wine industry, where your contributions will be valued and impactful.

Qualifications

• Must be 18 years or older at time of hire.
• Ability to work in a fast-paced environment and under pressure.

Responsibilities

• Coordinate rail shipping schedule and manage freight claims.
• Resolve shipping issues with distributors and process audit exceptions.
• Serve as an internal resource for logistics questions.

Skills

Leadership Skills

Organizational Skills

Interpersonal Skills

Problem-Solving Skills

Communication Skills

Flexibility

Education

High School Diploma or equivalent

Tools

MS Office Suite

Synced freight payment system

Job description

An industry leader, The Wine Group is one of the world’s foremost producers of award-winning wines across more than 60 wine brands and many winery facilities in California, New York, and Australia. Headquartered in Livermore, California, TWG is an industry innovator when it comes to developing, marketing, and selling wine brands beloved by consumers around the world, including Cupcake, Franzia, Benziger, Imagery, Tribute, 7 Deadly, Cooper & Thief, The Dreaming Tree, Charles Smith Wines, and more. The Wine Group believes in producing wine using sustainable and earth-friendly practices to foster healthy land and agriculture for generations to come. The company demonstrates environmental stewardship through its commitment to clean energy and by ensuring that all its owned vineyards are certified sustainable or biodynamic. To learn more, please visit: www.thewinegroup.com .

JOB SUMMARY

The Logistics Coordinator works diligently to ensure that the logistics function within TWG is executed in a professional, timely, and customer service focused manner. Interacts with Customer Service and Distribution internally and external vendors as well. This position manages freight claims for the company ensuring timely resolution to claims both from distributors and for our own internal freight movements. This position also handles the logistics scheduling for imports and works closely with receiving wineries and warehouses to ensure the import schedule is attainable.

This role is eligible for remote-based work.

ESSENTIAL FUNCTIONS

• Coordinate rail shipping schedule. Schedule rail car shipments including but not limited to car ordering, tracing, and monitoring problems. This includes managing railcar supply to ensure that demurrage charges are minimized.
• Book loads with carriers.
• Manage the overall claims process system informing other departments as necessary on claim status.
• Resolve shipping issues with distributors.
• Process and manage freight claims.
• Interface with customer service on distribution and shipping issues.
• Process audit exceptions in Synced freight payment system.
• Process and monitor accessorial, detention and demurrage charges.
• Coordinate and communicate transportation issues between Shipping department and carriers.
• Primary carrier contact for problem solving.
• Serve as an internal resource for Logistics questions and needs from other TWG departments and personnel.
• This job description reflects management’s assignment of essential functions; it does not restrict the tasks management needs to be accomplished.

QUALIFICATIONS

• Must be 18 years or older at time of hire.
• High School Diploma or equivalent
• Ability to work in fast paced environment and under pressure.
• Strong leadership, organizational and interpersonal skills
• Ability to be flexible with changing priorities and to meet changing customer requirements.
• Ability to lead and motivate effectively within a collaborative team environment.
• Ability to understand, and support management direction.
• Must be effective communicator and trainer.
• Proficient in MS Office Suite
• Strong problem-solving skills.
• Strong ability to communicate effectively with other departments, such as sales, planning, accounting and with customers.
• Support and model all company procedures and policies.
• Embrace and demonstrate The Wine Group’s Values: Long-Term Sustainable Value Creation, Relentlessly Entrepreneurial, Empowered People, and Responsible and Trustworthy.

PHYSICAL DEMANDS

• Operate an office workstation and other office equipment, such as a computer screen, keyboard, mouse, copier and printer for extended periods of time.

COMPENSATION

• Hourly Pay Range Posted: $18.08 - $27.12/hr.
• Actual compensation will be based on factors such as experience; skills, knowledge, and abilities; education; and other position related factors.

At The Wine Group, we are proud to be an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, protected veteran status or other characteristic protected by law.