LOGISTICS COORDINATOR

CACIQUE LLC; Irving (TX); On-site; USD 48,000 - 68,000; Full time

Job summary

CACIQUE LLC in Irving, TX is seeking a Logistics Coordinator to work with customers and carriers to ensure proper transportation and delivery of products. This role serves as the main contact for questions from customers, vendors, and consumers, requiring attention to detail and the ability to troubleshoot with multiple departments to maintain customer satisfaction.

Responsibilities include coordinating transportation and supply chain activities, ensuring compliance, and maintaining accurate

Qualifications

• Bachelor's Degree and/or six (6) years of transportation industry experience.
• Experience in food manufacturing, transportation, warehouse, or customer service industries.
• Proficient in Excel, complaint platforms, Microsoft Suite, and carrier tracking systems.
• Bi-lingual preferred (Spanish).
• Willingness to work on call and weekends when necessary.
• Demonstrated experience with Enterprise Resource Planning (ERP) systems, particularly in D365.
• Experience in a customer facing role preferred.

Responsibilities

• Transportation Coordination: Oversee scheduling and distribution of finished products to customers.
• Supply Chain Coordination: Proactively address disruptions and coordinate with suppliers, manufacturers, warehouses, and sites.
• Compliance and Documentation: Ensure adherence to regulations and maintain accurate shipment and inventory records.
• Quality Control/Issue Resolution: Handle issues with carriers and warehouses to maintain standards.
• Communication: Maintain open lines with customers, warehouses, carriers, and departments; report delays.
• Problem Solving: Identify high-priority issues and develop contingency plans; monitor transportation performance.

Skills

Bilingual Spanish

Attention to detail

Problem solving

Customer facing

Education

Bachelor's Degree / 6+ yrs experience

Tools

Excel

Microsoft Office

Carrier tracking systems

ERP (D365)

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

LOGISTICS COORDINATOR

Regular Full-Time Irving, TX, US

SUMMARY: The Logistics Coordinator willbe responsible forworking with customers and carriers ensuring proper transportation and delivery of products. This role is also the point of contact for any questions or concerns from customers, vendors, and consumers. The role requires attention to detail and being able to problem solve with different Departments on ensuring customer satisfaction.

KEY RESPONSIBILITIES:

Transportation Coordination

• Oversee the scheduling and arrangement of interbranch transfers and manufacturing the distribution of finished products to customers
• Collaborate with sales and customer service teams to meet requirements and selectappropriate carrierswhen needed

Supply Chain Coordination

• Proactively address disruptions in the supply chain to minimize delivery impacts.
• Work closely with suppliers, manufacturers, warehouses, and other sites to ensure a seamless and efficient supply chain process

Compliance and Documentation

• Ensure adherence to local, state, and federal regulations related to food safety and transportation
• Maintainaccurateand up-to-date records of shipments, inventory, and transactions

Quality Control:

• Handle quality issues with carriers and warehouses as they arise to ensure standards aremaintainedthroughout thelogisticsprocess

Communication

• Maintainopen lines of communication with customers, warehouses, and carriers to ensuretimelyandaccuratedeliveries
• Communicate any delays or issues to customers, warehouses, and relevant departments
• Act as a liaison between warehouse, customers, sales, and customer service teams

Problem Solving

• Identifyand resolve high-priority customer issues related to transportation delays, inventory discrepancies, and supplier performance by coordinating with the warehouse, sales, and carriers. Develop and implement contingency plans to mitigate the impact of unforeseen
• Leveragelogisticsand supply chain management software tomonitorand manage transportation effectively

QUALIFICATIONS & EDUCATION:

• Bachelor's Degree and/or six (6) years of transportation industry experience
• Experience working within food manufacturing, transportation,warehouse, or customer service industries required
• Proficient in Excel, complaint platforms, Microsoft Suite, and carrier tracking systems.
• Bi-lingual preferred (Spanish)
• Willingness to work on call and weekends when necessary
• Demonstrated experience with Enterprise Resource Planning (ERP) systems, particularly in D365
• Experience in a customer facing role preferred

PHYSICAL DEMANDS AND WORK ENVIORNMENT:

• Frequently standing, walking, sitting, talking, or hearing,
• Continually utilize hand and finger dexterity
• Some travel may be required

SUMMARY: The Logistics Coordinator willbe responsible forworking with customers and carriers ensuring proper transportation and delivery of products. This role is also the point of contact for any questions or concerns from customers, vendors, and consumers. The role requires attention to detail and being able to problem solve with different Departments on ensuring customer satisfaction.

KEY RESPONSIBILITIES:

Transportation Coordination

• Oversee the scheduling and arrangement of interbranch transfers and manufacturing the distribution of finished products to customers
• Collaborate with sales and customer service teams to meet requirements and selectappropriate carrierswhen needed

Supply Chain Coordination

• Proactively address disruptions in the supply chain to minimize delivery impacts.
• Work closely with suppliers, manufacturers, warehouses, and other sites to ensure a seamless and efficient supply chain process

Compliance and Documentation

• Ensure adherence to local, state, and federal regulations related to food safety and transportation
• Maintainaccurateand up-to-date records of shipments, inventory, and transactions
• Maintain insurance carrier doc - handle claims for carriers due to mishandling

Quality Control:

• Handle quality issues with carriers and warehouses as they arise to ensure standards aremaintainedthroughout thelogisticsprocess

Communication

• Maintainopen lines of communication with customers, warehouses, and carriers to ensuretimelyandaccuratedeliveries
• Communicate any delays or issues to customers, warehouses, and relevant departments
• Act as a liaison between warehouse, customers, sales, and customer service teams

Problem Solving

• Identifyand resolve high-priority customer issues related to transportation delays, inventory discrepancies, and supplier performance by coordinating with the warehouse, sales, and carriers. Develop and implement contingency plans to mitigate the impact of unforeseen

Technology Utilization:

• Leveragelogisticsand supply chain management software tomonitorand manage transportation effectively

QUALIFICATIONS & EDUCATION:

• Bachelor's Degree and/or six (6) years of transportation industry experience
• Experience working within food manufacturing, transportation,warehouse, or customer service industries required
• Proficient in Excel, complaint platforms, Microsoft Suite, and carrier tracking systems.
• Bi-lingual preferred (Spanish)
• Willingness to work on call and weekends when necessary
• Demonstrated experience with Enterprise Resource Planning (ERP) systems, particularly in D365
• Experience in a customer facing role preferred

PHYSICAL DEMANDS AND WORK ENVIORNMENT:

• Office environment moderately quiet

• Frequently standing, walking, sitting, talking, or hearing,
• Continually utilize hand and finger dexterity
• Some travel may be required

11AM - 8PM
2 hours of on-call from 8:00 PM to 10:00 PM rotate every other week