Logistics Coordinator

DP World; Gallup (NM); On-site; USD 42,000 - 62,000; Full time

Job summary

DP World in Los Lunas, NM is hiring a L2 Logistics Coordinator to support day-to-day order management, reporting, and scheduling across inbound and outbound operations. You will build relationships with customers and carrier teams, resolve issues, and ensure accurate, timely processing of orders.

The role emphasizes strong Excel skills, the ability to multitask, and adaptability in a dynamic supply chain environment.

Qualifications

• Experience in logistics or planning with customer-facing responsibilities.
• Strong Excel skills including VLOOKUP and Pivot Tables.
• Ability to adapt in a fast-paced, high-volume environment.

Responsibilities

• Handle customer queries and escalations across orders.
• Work with Account control tower staff to service requirements.
• Prepare weekly/monthly performance reports for customers and carriers.
• Coordinate inbound and outbound operations scheduling.
• Communicate with customers and stakeholders internally and externally.
• Set up orders via internal system and EDI or manual entry.
• Ensure timely order processing and monitor inventory levels.
• Perform other duties as assigned.

Skills

Customer service

Excel

Outlook

VLOOKUP

Pivot Tables

Multitasking

Tools

EDI feeds

Internal order system

Job description

Interested in joining a dynamic and growing 3PL as a L2 – Logistics Coordinator

At Los Lunas, NM, we are looking for a motivated and experienced colleague with a strong background in supply chain management.

How you will contribute

• Handle customer queries, escalations & a large volume of day‑to‑day reports through the life cycle of customer orders.
• Build a close working relationship with the Key Account control tower staff by understanding their day‑to‑day business requirements and servicing accordingly.
• Ensure a large number of customer & carrier performance reports are completed weekly/monthly and submitted on time with accurate content.
• Apply scheduling, planning, and coordination activity to support product inbound and outbound operations.
• Communicate internally and externally with customers and stakeholders.
• Process order set up via preferred internal system to include but not limited to EDI feeds or manual creation.
• Ensure orders are picked and processed timely to meet KPI requirements and help monitor and ensure proper inventory levels per customer expectations.
• Other duties as assigned.

Your Key Qualifications

• Customer service background in logistics or planning with ability to build relationships with customers and handle problem resolution in a timely manner.
• Word, Excel, Outlook knowledge with strong emphasis on Excel (V Look Ups, Pivot Table is a plus) used for tracking and analysis.
• Ability to adapt and work in an ever‑changing, stress‑induced environment.
• Ability to multitask effectively.

Compensation

DP World offers an exciting and challenging role within a growing international organization. We strive to hire and develop the right people locally and globally, stimulating personal growth and self‑development within an informal atmosphere. We offer a market competitive compensation package.