Logistics Coordinator

Integrity Express Logistics; Fruitville (FL); On-site; USD 38,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Paid time off

401k matching

Job summary

Integrity Express Logistics is seeking a highly organized Logistics Coordinator to support a Logistics Account Executive. You will handle phone and email communications, appointment setting, check calls, load building, and dispatching trucks to ensure timely pickups and deliveries while maintaining exceptional customer service.

Reporting to the Sales Support Manager, this role offers competitive base pay with bonus opportunities and a comprehensive benefits package.

Qualifications

• Strong customer service skills and ability to communicate effectively with clients and carriers.
• Excellent organizational skills and attention to detail in fast-paced logistics environments.
• Proficiency with Microsoft Office and basic logistics software preferred.

Responsibilities

• Provide daily support to Logistics Account Executive and ensure smooth account operations.
• Handle phone and email communications, appointment setting, check calls, and load building.
• Dispatch trucks, monitor pickup/delivery, and qualify carriers for shipments.

Skills

Customer service

Attention to detail

Organizational skills

Communication skills

Education

High school diploma

Tools

Microsoft Office

Job description

At Integrity Express Logistics it is our overall mission to live up to our company name. We are a family-owned business with over 30 years of logistics experience. We earn our customer’s trust through innovative technology and operational efficiency to customize logistics solutions. We focus on customer relations and hiring the most reliable and driven employees. Together this formula has carried Integrity to where we are today.We are seeking a highly organized Logistics Coordinator (aka LC) to provide daily support to a Logistics Account Executive. The Logistics Coordinator will report to the Sales Support Manager. In this position your responsibilities would include phone and email communication, appointment setting, check calls and load building. To be successful as an LC you must thrive in a fast-paced work environment while also providing the best customer service experience possible.As a Logistics Coordinator at Integrity you will:Ensure the account runs smoothly daily by staying highly organizedAssist in maintaining strong relationships with customers and carriers through consistent communication and award-winning customer servicePerform various account management tasks such as load building, appointment scheduling, phone management and email correspondenceDispatch trucks to their pickup locationConduct daily check calls to ensure timely pickup and delivery of productQualify carriers that are the best match for our customers’ shipmentsCommunicate details about shipments and negotiate rates with prospective carriersAd hoc dutiesWhat We Offer You:Competitive base pay and bonus opportunitiesComprehensive benefits package that starts shortly after you do. Medical/Dental/Vision/Life Insurance, Paid Time Off, Company Matched 401k, Pet Insurance, Legal benefits, a generous employee referral program and moreTuition reimbursement and student loan repayment assistancePaid training from industry expertsSupportive and team-centered work environmentOne of the fastest growing logistics companies in the country with opportunities for career growth and/or relocationTeam outings, catered lunches and family friendly eventsLaid-back dress code and an enjoyable “Best Place to Work” atmosphereWhat You Offer Us:Focus, self-motivation, problem solving skills and strong attention to detailTop notch customer service skillsAbility to work in a fast-paced, ever-changing settingA positive attitude and the ability to communicate effectivelyHigh school graduate or equivalentProficiency in keyboarding and able to maintain the technical knowledge necessary to perform the job effectively, specifically Microsoft Office productsAdministrative experience and/or logistics brokerage experience are a huge plus, but not requiredWe are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [e-mail] or call 1-888-374-5138 ext. 4.US Based Employees - At IEL, we are committed to providing equal employment opportunities for all persons, regardless of age, ancestry, color, religious creed (including religious dress or grooming practice), family and medical care leave status, disability (mental and physical) including HIV and AIDS, marital status, medical condition (including cancer and genetic characteristics), genetic information, military status, protected veteran status, status as a victim of domestic violence or stalking, familiar status, national origin, race, sex, pregnancy, childbirth, breastfeeding or related medical condition, gender identity or expression, sexual orientation and or any other category protected by law.