Logistics Coordinator

Integrity Express Logistics; Cincinnati (OH); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid Time Off

401k matching

Pet Insurance

Legal benefits

Employee referral program

Tuition reimbursement

Student loan repayment assistance

Paid training

Job summary

Integrity Express Logistics, a family-owned logistics company with 30+ years of experience, seeks a Logistics Coordinator to support an Account Executive. The role focuses on load building, appointment setting, and ensuring daily account smoothness.

You will manage communications with customers and carriers, dispatch trucks, and participate in rate negotiations while delivering high-level customer service.

Qualifications

• High school graduate or equivalent.
• Proficiency in keyboarding and MS Office products.
• Administrative experience and/or logistics brokerage experience is a plus.

Responsibilities

• Phone and email communication, appointment setting, check calls and load building.
• Assist in maintaining strong relationships with customers and carriers through consistent communication and customer service.
• Dispatch trucks to their pickup location.
• Conduct daily check calls to ensure timely pickup and delivery.
• Qualify carriers that are the best match for customers’ shipments; negotiate rates with carriers.

Job description

At Integrity Express Logistics it is our overall mission to live up to our company name. We are a family-owned business with over 30 years of logistics experience. We earn our customer’s trust through innovative technology and operational efficiency to customize logistics solutions. We focus on customer relations and hiring the most reliable and driven employees. Together this formula has carried Integrity to where we are today.We are seeking a highly organized Logistics Coordinator (aka LC) to provide daily support to a Logistics Account Executive. The Logistics Coordinator will report to the Sales Support Manager. In this position your responsibilities would include phone and email communication, appointment setting, check calls and load building. To be successful as an LC you must thrive in a fast-paced work environment while also providing the best customer service experience possible.As a Logistics Coordinator at Integrity you will:Ensure the account runs smoothly daily by staying highly organizedAssist in maintaining strong relationships with customers and carriers through consistent communication and award-winning customer servicePerform various account management tasks such as load building, appointment scheduling, phone management and email correspondenceDispatch trucks to their pickup locationConduct daily check calls to ensure timely pickup and delivery of productQualify carriers that are the best match for our customers’ shipmentsCommunicate details about shipments and negotiate rates with prospective carriersAd hoc dutiesWhat We Offer You:Competitive base pay and bonus opportunitiesComprehensive benefits package that starts shortly after you do. Medical/Dental/Vision/Life Insurance, Paid Time Off, Company Matched 401k, Pet Insurance, Legal benefits, a generous employee referral program and moreTuition reimbursement and student loan repayment assistancePaid training from industry expertsSupportive and team-centered work environmentOne of the fastest growing logistics companies in the country with opportunities for career growth and/or relocationTeam outings, catered lunches and family friendly eventsLaid-back dress code and an enjoyable “Best Place to Work” atmosphereWhat You Offer Us:Focus, self-motivation, problem solving skills and strong attention to detailTop notch customer service skillsAbility to work in a fast-paced, ever-changing settingA positive attitude and the ability to communicate effectivelyHigh school graduate or equivalentProficiency in keyboarding and able to maintain the technical knowledge necessary to perform the job effectively, specifically Microsoft Office productsAdministrative experience and/or logistics brokerage experience are a huge plus, but not requiredWe are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [e-mail] or call 1-888-374-5138 ext. 4.US Based Employees - At IEL, we are committed to providing equal employment opportunities for all persons, regardless of age, ancestry, color, religious creed (including religious dress or grooming practice), family and medical care leave status, disability (mental and physical) including HIV and AIDS, marital status, medical condition (including cancer and genetic characteristics), genetic information, military status, protected veteran status, status as a victim of domestic violence or stalking, familiar status, national origin, race, sex, pregnancy, childbirth, breastfeeding or related medical condition, gender identity or expression, sexual orientation and or any other category protected by law.