Logistics Coordinator

ebm-papst Inc.; Farmington (CT); On-site; USD 45,000 - 65,000; Full time

Job summary

ebm-papst Inc. in Farmington, CT seeks a Logistics Coordinator to manage day-to-day coordination and communication of escalated customer shipments, inventory discrepancies, data entry, and reporting for the Receiving team.

You will serve as the main point of contact for Sales and Customer Experience, handle shipment inquiries, verify inventory in SAP, coordinate with the warehouse to ship orders, and provide daily updates on orders and delays.

Qualifications

• Bachelor's Degree in a related field or 2+ years of related experience.
• Experience with an ERP system (SAP preferred).
• Familiarity with HTS codes and Incoterms.
• Proficient with Microsoft Office (Outlook, Word, Excel, Teams).
• Strong communication and collaboration with cross-functional teams.

Responsibilities

• Serve as main contact for commercial teams to elevate shipment needs and order inquiries.
• Field shipment-related inquiries via email in a timely and professional manner.
• Locate and confirm inventory availability in SAP to support open customer orders.
• Coordinate with the warehouse team to prioritize, pick, pack, and ship orders, including expedited/air-freight orders.
• Provide daily updates to commercial teams on orders shipped and planned to ship, including delays or exceptions.
• Verify quantities against packing slips and shipping documentation.
• Investigate inventory discrepancies and work to resolve them with other departments.
• Clean up Receiving area reports.

Skills

Communication

Customer focus

Time management

Education

Bachelor's Degree in related field

2+ years related experience

Tools

SAP

Microsoft Excel

Microsoft Word

Outlook

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Active - Regular full-time Logistics Farmington, CT, US

3 days ago Requisition ID: 1195

Department:Logistics

Job Title:Logistics Coordinator

Summary:This position is responsible for the day-to-day coordination and communication of escalated customer shipments, inventory discrepancies and data entry and reporting for the receiving team.

Essential Functions of the Job:The essential functions of this job require the person, with or without reasonable accommodations, to perform the following:

• Serve as the main point of contact for commercial teams (Sales, Customer Experience) to elevate customer shipment needs and order inquiries.
• Field and respond to shipment-related inquiries via email in a timely and professional manner.
• Locate and confirm inventory availability in SAP to support open customer orders.
• Coordinate with the warehouse team to prioritize, pick, pack, and ship orders, including expedited/air-freight orders.
• Provide daily updates to commercial teams on orders shipped and orders planned to ship, including any delays or exceptions.
• Verify quantities against packing slips and shipping documentation.
• Investigate inventory discrepancies and work to resolve them with other departments
• Clean up Receiving area reports

Recommended Education and/or Experience:

• Prior experience working with an ERP system (SAP preferred)
• Experience with H.T.S. (Harmonized Tariff Codes) codes and Incoterms.
• Bachelors Degree in a related field; or minimum two years related experience; or combination of education and related experience.
• Proficient with Microsoft Office products (Outlook, Word, Excel, Teams)

All Employees are expected to:

• Follow the Employee Handbook policies and procedures and uphold organizational values.
• Contribute to building a positive work environment.
• Report for work consistently and on time.
• Report to supervision conditions or practices that are unsafe to ebm-papst and its employees.