Logistics Coordinator

East Coast Warehouse & Distribution Corp.; Elizabeth (NJ); On-site; USD 52,000 - 70,000; Full time

Job summary

East Coast Warehouse & Distribution Corp. is seeking a Logistics Coordinator to support Safeway Trucking's New Jersey operations by coordinating shipments, tracking freight, and communicating with drivers, dispatch, customers, and internal teams.

This full-time role emphasizes on-time performance, accurate recordkeeping, and proactive issue resolution, with responsibilities spanning load data in the TMS, bills of lading, and compliance with DOT/FMCSA standards.

Qualifications

• High school diploma or GED required; Associate's degree preferred.
• 1–2 years of experience in logistics coordination or transportation administration.
• Knowledge of DOT/FMCSA regulations and basic compliance requirements.
• Experience with TMS, scheduling tools, and Excel.
• Strong organizational and multi-shipment management skills.
• Excellent verbal and written communication.

Responsibilities

• Coordinate pickup and delivery schedules with drivers, dispatchers, and customers to ensure on-time freight movements.
• Track shipments in real time and communicate status, delays, or exceptions to stakeholders.
• Enter and maintain load, shipment, and delivery data in the TMS and related systems.
• Maintain and prepare bills of lading, delivery receipts, and other shipment documents; ensure DOT/FMCSA compliance.
• Serve as a point of contact for drivers and customers, escalate issues as needed.
• Support dispatch and transportation team with administrative tasks and KPI reporting.

Skills

Logistics coordination

DOT/FMCSA regulations

TMS software

Excel

Microsoft Office

Organizational skills

Communication skills

Education

High school diploma or GED

Associate's degree

Tools

TMS

Job description

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Category Logistics

Role and Responsibilities

The Logistics Coordinator supports Safeway Trucking's New Jersey operations by coordinating shipments, tracking freight movement, and ensuring accurate and timely communication between drivers, dispatch, customers, and internal teams. This role plays a key part in keeping loads moving efficiently, maintaining accurate records, and flagging issues before they impact service.

Core Responsibilities

Shipment Coordination & Tracking

• Coordinate pickup and delivery schedules with drivers, dispatchers, and customers to ensure on-time execution of freight movements.
• Track shipments in real time and proactively communicate status updates, delays, or exceptions to relevant stakeholders.
• Enter and maintain accurate load, shipment, and delivery data in the company's TMS and related systems.
• Coordinate appointment scheduling with shippers, receivers, warehouses, and ports as needed.

Documentation & Compliance

• Maintain accurate bills of lading, delivery receipts, load confirmations, and other required shipment documentation.
• Ensure documentation and processes align with DOT, FMCSA, and company compliance standards.
• Support accurate recordkeeping for billing, accessorials, and detention/demurrage tracking.

Communication & Problem Resolution

• Serve as a point of contact for drivers and customers regarding shipment status, scheduling changes, and delivery issues.
• Escalate service failures, delays, or discrepancies to the Dispatch Manager or Transportation Manager as needed.
• Coordinate with Customer Service to resolve shipment inquiries and keep customers informed.

Process Support & Reporting

• Assist with tracking key operational metrics such as on-time performance, load counts, and service exceptions.
• Identify recurring issues or inefficiencies in scheduling and communication workflows and bring them to management's attention.
• Support the dispatch and transportation team with administrative and coordination tasks as assigned.

Position Requirements

Minimum Qualifications

• High school diploma or GED required; Associate's degree preferred.
• Minimum 1–2 years of experience in logistics coordination, dispatch support, or transportation administration.
• Working knowledge of DOT/FMCSA regulations and basic transportation compliance requirements.
• Proficiency with transportation management software (TMS), scheduling tools, and Microsoft Office (Excel in particular).
• Strong organizational skills and attention to detail, with the ability to manage multiple shipments and priorities simultaneously.
• Clear, professional verbal and written communication skills.

Preferred Skills

Prior experience in a trucking, drayage, or freight brokerage environment. Familiarity with GDP (Good Distribution Practices) requirements is a plus given the company's pharmaceutical and life sciences customer base.

Physical Requirements

• Primarily an office-based role requiring extended periods at a workstation, computer, and phone.
• Ability to work occasional early morning, evening, or weekend hours to support shipment coverage as

Full-Time/Part-Time

Full-Time

Shift Days

Position Logistics Coordinator

Division East Coast Warehouse & Distr Corp

About the Organization

This position is currently accepting applications.