Logistics Control Specialist

Assurant, Inc.; Irving (TX); On-site; USD 26,174 - 42,705; Full time

Job summary

Assurant, Inc. in Irving, TX is seeking a Logistics Control Specialist to coordinate outbound shipments, monitor orders, and resolve issues with carriers, customers and internal teams.

You will prepare shipping documents, track statuses, and ensure timely delivery while maintaining accuracy and compliance. The role requires strong communication, organizational skills, and proficiency with Excel, Word, Oracle, and SQL.

Qualifications

• High school diploma or equivalent.
• Minimum 2 years in Shipping, Receiving, Distribution, Customer Service and/or Materials.
• Strong written and verbal communication with internal/external customers.
• Proficient with MS Excel, Word, Internet research and Oracle.

Responsibilities

• Prepare shipping documents such as labels, bills of lading and commercial invoices.
• Monitor dashboards and investigate issues to keep data current.
• Communicate with buyers/customers regarding weights, dimensions and status.
• Schedule pickups with freight carriers and coordinate material movement.
• Escalate issues to leadership and participate in continuous improvement.

Skills

Communication

Organizational skills

Attention to detail

Multitasking

Teamwork

Education

High school diploma or equivalent

Tools

SQL

Oracle

MS Excel

MS Word

Internet Research

Job description

## Logistics Control SpecialistApplylocations: Irving, TXtime type: Full timeposted on: Posted Todaytime left to apply: End Date: August 1, 2026 (8 days left to apply)job requisition id: R-114629The Logistics Control Specialist is responsible for working with the Distribution and Materials leadership team to address issues and provide solutions relating to outbound shipments, orders, transportation, receipts and/or materials to meet organizational goals and commitments. This role will be a liaison that will be responsible for collaborating with various internal and external customers to ensure that devices are shipped timely and accurately to attain business objectives.This role is located at our Irving, TX facility with a schedule of Monday - Friday from 8.30 am to 5 pm.**What will be my duties and responsibilities in this job?*** Prepare documents to ship product such as shipping labels, bills of lading, and commercial invoices for outbound shipments* Monitor system reporting to ensure dashboards are current, investigating and resolving issues* Communicate directly with buyers/customers via email from multiple sales platforms and order types to communicate weights and dimensions for label creation, providing shipping labels to customer, provide shipping status updates, or other informative updates regarding customer orders* Research and resolve issues preventing shipments, packages, materials, authorizations from moving through processes for respective department* Communicate with established network to rectify problems related to order cancelations, shipment statuses and/or shipping transactions, sales support, product shortages, damage, and nonconformance (sales, ops, transportation, accounting, carrier – external/internal customers)* Ability to adjust to continuous change and shift focus to new tasks while keeping productivity/SLA in the forefront* Schedule pickups with freight carriers for outbound and/or inbound shipments* Input material movement transactions to database systems* As a SME, train and/or cross train associates as needed* Escalate issues or concerns to the appropriate leadership team that are outside of area of responsibilities (as necessary)* Participate in continuous improvement and team building activities* Ensure department documentation is accurate and up to date and partners with Engineering regarding any changes* Generate internal reports as requested by the department leadership* Conduct other duties as assigned**What are the requirements needed for this position?*** High school diploma or similar* Minimum experience of 2 years working in Shipping, Receiving, Distribution, Customer Service and/or Materials environment* Must have the ability to effectively communicate both written/verbal with internal/external customers* Strong organizational skills to give the team direction* Proficient in all process related procedures and equipment required for performing job functions of the Department* Strong attention to detail* Ability to work under pressure and tight deadlines* Strong communication and presentation skills* Proficient with the use of personal computer, data entry, MS Excel, Word, Internet Research, and Oracle etc.* Ability to handle multiple priorities simultaneously and deliver positive results* Ability to work independently and in a team environment* Ability to interact effectively and positively with all levels of company personnel**What other skills/experience would be helpful to have?*** 4+ years of previous experience working in a manufacturing environment* Proficient knowledge using SQLPay Range:$ 19,08 - $ 30,53Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.