Logistics Claim Analyst Bilingual EnglishKorean

Woongjin, Inc; Plano (TX); On-site; USD 28,413 - 40,467; Full time

Job summary

Woongjin, Inc. is seeking a data analyst to collect and analyze claim data from multiple sources, report trends and forecasts, and support management with timely data insights. The role requires handling aging claims, extracting data from NERP, SAP, WMP, and TMS, and building scalable ETL pipelines.

Candidates should have 2–3 years of analytics experience in transportation/logistics, a bachelor’s degree, and strong Excel skills. Korean language is a plus in a collaborative, fast-paced team.

Qualifications

• Bachelor’s degree in Statistics, Accounting, Business, Analytics, or equivalent experience.
• 2–3 years of data analytics experience, transportation/logistics preferred.
• Fluent in Korean is preferred.
• Strong communication and interpersonal skills; ability to convey information clearly.
• Ability to read and simplify complex information from multiple sources.
• Advanced Excel skills (Pivot, VLOOKUP, IF, seasonality) for reporting.
• Collaborative mindset to share tasks and improve efficiency.

Responsibilities

• Collect claim data from various data sources.
• Analyze claim data to report on trends, recovery/claim ratios, and forecasts.
• Provide data to SEA and Management as requested.
• Monitor aging claim status and notify team of claims >120 days.
• Obtain transportation/claim data from systems such as NERP, SAP, WMP, TMS.
• Prepare daily/weekly/monthly progress data for reports.
• Handle ad hoc reporting and special projects.
• Design, implement, automate, and maintain large-scale ETL processes.
• Meet deadlines with a strong sense of responsibility.

Skills

Data analytics

Excel

Communication

Korean (preferred)

Analytical thinking

Team collaboration

Adaptability

Education

Bachelor’s degree in Statistics/Accounting/Business/Analytics

Tools

NERP

SAP

WMP

TMS

Job description

Job Description

• Collect claim data from various data sources.
• Analyze claim data to report on claim trends, recovery/claim ratio, and other situational forecasts.
• Provide additional data as requested by SEA and Management.
• Monitor aging claim status and provide frequent notifications to team members regarding outstanding claims exceeding 120 days.
• Obtain relevant transportation/claim data using systems such as NERP, SAP, WMP, TMS.
• Collect and organize data for daily/weekly/monthly progress reports.
• Prioritize and execute any ad hoc reporting and special project requests.
• Design, implement, automate, and maintain large scale enterprise data ETL processes.
• Consistently meet strict deadlines set by management with a strong sense of responsibility.

Qualifications

• Bachelor’s degree in Statistics, Accounting, Business, Analytics, or equivalent experience.
• A minimum of 2-3 years of data analytics experience. Transportation/Logistics experience preferred.
• Fluent in Korean is preferred.
• Strong communication and interpersonal skills, with the ability to convey information clearly and concisely.
• Ability to read, interpret, and simplify complex information from various sources into clear and understandable formats.
• Strong critical thinking and planning ability; balancing accountabilities; flexibility to work in a fast-paced, team environment.
• Advanced knowledge of analytical skills in Microsoft Excel (PIVOT, VLOOKUP, seasonal index, IF functions, etc.) for reporting to management.
• Ability to collaborate and share tasks to maximize efficiency towards common goals.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Compensation

$25-$25