Logistics Center Associate I- Customer Returns

KARL STORZ SE & Co. KG; Auburn (MA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Medical / Dental / Vision insurance

Up to 8 weeks paid parental leave

401(k) retirement plan with company match

Tuition reimbursement up to $5,250 per year

Fitness reimbursement up to $200 annually

Job summary

A prominent medical technology company in Auburn, MA, is looking for a Logistics Center Associate I to manage customer returns and support logistics operations. The ideal candidate will have a high school diploma or GED, basic computer skills, and familiarity with SAP. Responsibilities include processing returns efficiently, documenting shipments, and collaborating with a dedicated team. Offering a supportive work environment that emphasizes teamwork and continuous improvement, this role is perfect for individuals eager to grow in a fast-paced setting.

Qualifications

• High School Diploma or GED required.
• Preferably familiar with SAP transactions.
• Basic computer skills are necessary.

Responsibilities

• Process customer returns accurately and in a timely manner.
• Document the receipt of returns and ensure attention to detail.
• Resolve issues and follow up on returns to ensure completion.

Skills

SAP experience

Basic computer skills

Teamwork

Dependability

Education

High School Diploma or GED

Job description

At KARL STORZ, we believe in not just creating jobs but building careers.

As a family‑run company, we understand the value of long‑term relationships and actively work on promoting them.

When YOU grow, we grow.

Get to know us and join our teamas

Logistics Center Associate I- Customer Returns

Job Function: Supply Chain & Procurement

Location: Auburn, MA, US, 01501

Work Flexibility: Onsite (Office/ Production)

KARL STORZ is seeking a dedicated Logistics Center Associate I to join our fast‑paced team. As part of our Logistics Center, you will play a key role in ensuring smooth material handling and processing operations. This position is ideal for individuals looking to grow within a culture focused on continuous improvement (LEAN) and operational excellence. You will work with SAP transactions, handle customer returns, and support various logistics tasks while maintaining high standards for safety, quality, and productivity. If you are motivated, dependable, and eager to contribute to a high‑performing team, we want to hear from you!

Key Responsibilities

• Process customer returns accurately and in a timely manner.
• Document the receipt of returns and ensure attention to detail.
• Resolve issues and follow up on returns to ensure completion.
• Adhere to established SAP transactions for material handling.
• Assist with other tasks and fill in for various roles as needed.

Required Qualifications

• High School Diploma or GED
• SAP experience preferred.
• Basic computer skills
• Ability to follow directions and work effectively within a team.
• Dependable and punctual

Physical Requirements

• Must be able to lift to 25 lbs. frequently and occasionally up to 75 lbs. with assistance.
• Ability to push/pull up to 320 lbs. and use a manual pallet jack.
• Frequent movement including standing, walking, bending, reaching, and occasional use of a warehouse ladder.

At KARL STORZ, you’ll be part of a culture that embraces continuous improvement and teamwork. If you're ready to contribute to a dynamic logistics environment, apply now!

MA Applicants

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Benefits

• Medical / Dental / Vision including a state‑of‑the‑art wellness program and pet insurance, too!
• Up to 8 weeks of 100% paid company parental leave; includes maternal/ paternal leave, adoption, and fostering of a child.
• 401(k) retirement savings plan providing a match of 60% of the employee’s first 6% contribution (up to IRS limits)
• Section 125 Flexible Spending Accounts
• Life, STD, LTD & LTC Insurance
• We prepay your tuition up to $5,250 per year! - Tuition pre‑reimbursement
• Fitness reimbursement of up to $200 annually
• And much more!