Logistics Center Associate I-Customer Returns

KARL STORZ North America; Auburn (MA); On-site; USD 35,000 - 50,000; Full time

Job summary

KARL STORZ North America is looking for a Logistics Center Associate I in Auburn, Massachusetts. This hands-on role involves processing customer returns and supporting logistics operations within SAP. Candidates should have a high school diploma, basic computer skills, and a collaborative mindset.

Join a team dedicated to improving healthcare outcomes and experience valuable growth opportunities while working in a fast-paced environment.

Qualifications

• High school diploma or GED required.
• Basic computer skills and ability to learn SAP or similar systems.
• Strong attention to detail and ability to follow procedures accurately.

Responsibilities

• Process and document customer returns accurately and efficiently in SAP.
• Investigate discrepancies and resolve return issues to completion.
• Support cross‑functional logistics operations and assist where needed.

Skills

Attention to detail

Computer skills

Communication skills

Team-oriented mindset

Education

High school diploma or GED

Tools

SAP

Job description

About KARL STORZ

From the operating room to surgery centers—and everywhere in between—KARL STORZ North America is a global leader in medical technology and advanced visualization solutions. We design specialty innovations, smart instruments and devices, integrated ecosystems, and intelligent imaging—to build a more connected, software-enabled operating room.

About the Role

Build your career in a fast-paced, high-impact environment as a Logistics Center Associate I supporting returns and material handling operations. In this hands‑on role, you’ll play a critical part in ensuring returned products are processed accurately and efficiently—helping maintain the flow of essential medical equipment to healthcare providers.

You’ll work with SAP systems, investigate and resolve return‑related issues, and collaborate with cross‑functional teams—all while upholding high standards for safety, quality, and productivity. This is an excellent opportunity for someone who thrives in a team‑oriented environment and is looking to grow within a company committed to continuous improvement and operational excellence.

Schedule

Monday – Friday | 6:00 AM – 2:30 PM

Work Environment

On‑site logistics/warehouse setting

What You’ll Do

• Process and document customer returns accurately and efficiently in SAP
• Investigate discrepancies and resolve return issues to completion
• Execute core material handling and logistics transactions within SAP
• Support cross‑functional logistics operations and assist where needed across the team
• Ensure compliance with safety, quality, and productivity standards
• Contribute to continuous improvement (LEAN) initiatives to enhance workflow efficiency

What You Bring

• High school diploma or GED required
• Basic computer skills and ability to learn SAP or similar systems
• Strong attention to detail and ability to follow procedures accurately
• Good communication skills and a collaborative team‑oriented mindset
• Dependable, punctual, and committed to high‑quality work

Nice to Have

• Experience working with SAP or other warehouse/logistics systems
• Previous experience in returns processing, logistics, or warehouse operations

What Will Make You Successful

• A strong focus on accuracy and quality when handling returns and documentation
• Ability to troubleshoot and resolve issues independently while collaborating with others
• A proactive mindset and willingness to support team needs across functions
• Commitment to safety and efficiency in a fast‑paced, hands‑on environment
• Continuous improvement mindset with a desire to learn and grow

Why KARL STORZ?

Join KARL STORZ and be part of a team where your work directly supports healthcare providers and improves patient outcomes. You’ll gain valuable experience in logistics and SAP systems while working in a collaborative environment that values teamwork, reliability, and operational excellence.

With consistent weekday hours, opportunities for development, and a culture driven by continuous improvement, this is a place where you can grow your career and make a meaningful impact.

Ready to make an impact?

Apply to be our next Logistics Center Associate I and help us build the future of MedTech together.