Product Evaluation Operator II

KARL STORZ SE & Co. KG; Auburn (MA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical / Dental / Vision

Vacation accrual

Paid holidays & sick time

Parental leave

401(k) match

Flexible Spending Accounts

HSA Savings Accounts

Life, STD & LTD Insurance

Tuition reimbursement

Fitness reimbursement

Job summary

KARL STORZ SE & Co. KG is seeking a Product Evaluation Operator II in Auburn, MA. You will evaluate returned medical devices, instruments, and software to decide disposition while ensuring inventory accuracy, quality compliance, and traceability in a regulated environment.

Responsibilities include SAP transactions, documentation reviews, and supporting continuous improvement initiatives within our service and logistics team. Monday–Friday, 6:00 AM–2:30 PM onsite.

Qualifications

• High School Diploma or GED required.
• Minimum 2 years of KARL STORZ experience or relevant experience in logistics, warehouse operations, manufacturing, returns processing, or similar.
• Experience using SAP or comparable ERP systems with focus on data accuracy and transaction processing.
• Strong technical aptitude to evaluate product condition and disposition requirements.
• Familiarity with Microsoft Office applications.
• Experience in a regulated environment with quality, documentation and traceability requirements.
• Detail-oriented and able to work independently following established processes.

Responsibilities

• Evaluate medical devices, instruments, equipment, and software to determine appropriate disposition (repair, replacement, return-to-inventory, downgrade, upgrade, scrap).
• Execute SAP transactions and maintain accurate records to ensure traceability and compliance.
• Review product condition, functionality, configuration, and documentation to support disposition decisions.
• Support FCO and KSRAPS processes with productivity and quality standards.
• Provide training and guidance to peers; assist with work instruction updates and standardization.
• Participate in LEAN, 6S, audits, and continuous improvement activities.

Skills

Attention to detail

Problem solving

Communication skills

Independent execution

Education

High School Diploma or GED

Tools

SAP

Microsoft Office

Job description

At KARL STORZ, we believe in not just creating jobs
but building careers. As a family-run company,
we understand the value of long-term relationships and
actively work on promoting them.
When YOU grow, we grow.

Get to know us and join our teamas

Product Evaluation Operator II

Job Function: Supply Chain & Procurement

Location: Auburn, MA, US, 01501

Work Flexibility: Onsite (Office/ Production)

From the operating room to surgery centers and everywhere in between, KARL STORZ North America is a global leader in medical technology and advanced visualization solutions. We design specialty innovations, smart instruments and devices, integrated ecosystems, and intelligent imaging to build a more connected, software-enabled operating room.

As an independent, family-owned MedTech company, we ambitiously think in generations instead of quarters to improve patients' lives around the world.

About the Role

The Product Evaluation Operator II plays a critical role in evaluating returned medical devices, instruments, equipment, and software to determine the appropriate disposition of each product. In this role, you will use your technical expertise, product knowledge, and SAP proficiency to support accurate inventory management, quality compliance, and operational efficiency. As a key contributor within our service and logistics organization, you will help ensure product safety, documentation integrity, and customer satisfaction while supporting continuous improvement initiatives in a regulated medical device environment.

Shift: Monday-Friday, 6:00 AM-2:30 PM

What You'll Do

• Evaluate medical devices, instruments, equipment, and software to determine appropriate disposition, including repair, replacement, return-to-inventory, downgrade, upgrade, or scrap.
• Execute SAP transactions and maintain accurate records to ensure traceability, inventory accuracy, and compliance with quality requirements.
• Review product condition, functionality, configuration, and documentation to support sound disposition decisions and identify discrepancies.
• Support FCO and KSRAPS processes while meeting departmental productivity, quality, and accuracy standards.
• Serve as a resource for peers by providing training, process guidance, and support for work instruction updates and standardization efforts.
• Participate in LEAN, 6S, audits, and continuous improvement activities that drive operational excellence and waste reduction.

What You Bring

• High School Diploma or GED required.
• Minimum 2 years of KARL STORZ experience or relevant experience in logistics, warehouse operations, manufacturing, returns processing, or a similar operational environment.
• Experience using SAP or comparable ERP systems with a strong focus on data accuracy and transaction processing.
• Strong technical aptitude and ability to evaluate product condition, functionality, and disposition requirements.
• Familiarity with Microsoft Office applications.
• Experience working in a regulated environment with quality, documentation, and traceability requirements.
• Strong attention to detail, sound judgment, and the ability to work independently while following established processes.

Nice to Have

• 3+ years of experience in medical device, healthcare, manufacturing, service, logistics, or distribution environments.
• Experience supporting training, work instruction development, process standardization, or audit activities.
• Exposure to FDA, ISO, or other regulated quality systems.
• Additional technical, systems, or process certifications.

What Will Make You Successful

• A commitment to quality, accuracy, and compliance in a regulated environment.
• Strong problem-solving skills and the ability to resolve routine process issues independently.
• Effective communication skills and a collaborative approach to working with cross-functional teams.
• A continuous improvement mindset with a desire to enhance processes and operational performance.
• The ability to adapt to changing priorities while maintaining productivity and attention to detail.
• Dependability, accountability, and a customer-focused approach to supporting business operations.

Why KARL STORZ?

Join KARL STORZ and be part of a team creating medical innovations that truly make a difference. Beyond technology, you'll be part of a culture that values talent as its greatest asset, empowering you to contribute to a mission that improves patient care worldwide.

#LI-AA1

MA Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

• Medical / Dental / Vision including a state-of-the-art wellness program and access to pet insurance, too!
• 3 weeks vacation accrual for full-time roles,* paid holidays plus paid sick time too
• Up to 8 weeks of 100% paid company parental leave; includes maternal/ paternal leave, adoption, and fostering of a child.
• 401(k) retirement savings plan providing a match of 66.67% (4%) of the employee’s first 6% contribution (up to IRS limits)
• Section 125 Flexible Spending Accounts
• HSA Savings Accounts with company contribution
• Life, STD & LTD Insurance
• We prepay your tuition up to $5,250 per year! - Tuition pre-imbursement
• Fitness reimbursement of up to $200 annually
• And much more!
  * Field sales, internships, and roles that are regularly scheduled to work less than 30 hours per week are not eligible for vacation, except where required by law.
  Non-employees, including temporary workers and consultants, are not eligible to participate in the KARL STORZ benefits program.
  KARL STORZ reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. Additionally, KARL STORZ, through its supervisors, may require an employee to perform duties outside their normal description within the sole discretion of the supervisor. Employees must comply will all applicable KARL STORZ policies and procedures.

KARL STORZ is committed to maintaining a safe work environment for our employees and customers. Most field-based roles at KARL STORZ require hospital credentialing/health screens as a condition of employment. Credentialing can include required vaccinations, health screens & other requirements as outlined by our customers. During the interview process, we encourage you to ask how credentialing/health screens may impact the role you are seeking and if you require any reasonable accommodations regarding these requirements.