Logistics Associate

Komatsu America Corp.; Ripley (TN); On-site; USD 40,000 - 55,000; Full time

Job summary

Komatsu America Corp. is seeking an International Logistics Inbound Associate to be based onsite in Ripley, TN. You will coordinate and monitor import shipments, ensuring compliance with U.S.

Customs regulations and company policies while preparing documentation and working with Customs Brokers, suppliers, and carriers to facilitate timely processing. The role handles about 6,500 import entries annually, analyzes HTS classifications, tracks shipment status, and keeps internal teams updated.

Qualifications

• High School education or equivalent is required.
• Experience with data entry and attention to detail is essential.
• Strong written and verbal communication skills are required.
• Good organizational skills and the ability to manage multiple priorities under tight timelines.

Responsibilities

• Coordinate and monitor the customs clearance process for inbound international shipments to ensure compliance with U.S. Customs regulations.
• Prepare and review import documentation for assigned accounts for Customs Brokers.
• Track inbound shipments from assigned countries, suppliers, and transport providers to support timely delivery and clearance.
• Analyze parts and product information to determine HTS classifications and country-of-origin requirements.
• Review customs entry documentation for accuracy and compliance with regulations and company standards.
• Maintain and update trade and customs databases with key import and entry information.
• Provide shipment status updates to Customer Service, the Unit Down Team, and other internal stakeholders.

Skills

Data entry

Attention to detail

Strong communication

Organizational skills

Multitasking

Timeliness

Reliability

Education

High School diploma or equivalent

Job description

Requisition ID: 36547

Onsite or Remote: Onsite Position

Join Komatsu and Be Part Of Something Big!

Job Overview

The International Logistics Inbound Associate is responsible for coordinating and monitoring import shipments while ensuring compliance with U.S. Customs regulations and company policies. This position manages the customs clearance process for inbound shipments, prepares and reviews required import documentation, and works closely with Customs Brokers, suppliers, carriers, and internal stakeholders to facilitate timely and accurate shipment processing.

The role supports the clearance of approximately 6,500 import entries annually and serves as a key point of contact for Customs Brokers, responding to daily requests for shipment and documentation information. Responsibilities include analyzing parts to determine appropriate Harmonized Tariff Schedule (HTS) classifications, monitoring shipment status, reviewing customs entries for compliance, and providing timely updates to Customer Service, the Unit Down Team, and other internal customers. The ideal candidate is detail-oriented, highly organized, and capable of managing multiple priorities in a fast-paced international logistics environment while maintaining a strong focus on compliance, accuracy, and customer service.

This position plays a critical role in ensuring the efficient movement of imported goods, minimizing delays, and supporting overall supply chain operations through proactive communication and effective coordination with both internal and external business partners.

Key Job Responsibilities

• Coordinate and monitor the customs clearance process for inbound international shipments to ensure compliance with U.S. Customs regulations.
• Prepare and review import documentation for assigned accounts, ensuring all required information is complete and available for Customs Brokers.
• Track inbound shipments from assigned countries, suppliers, and transportation providers to support timely delivery and customs clearance
• Analyze parts and product information to determine appropriate Harmonized Tariff Schedule (HTS) classifications and country-of-origin requirements
• Manage and support the clearance of approximately 6,500 import entries annually while responding to daily inquiries from Customs Brokers
• Review customs entry documentation for accuracy and compliance with applicable regulations and company standards
• Maintain and update trade and customs databases with key import and customs entry information
• Provide shipment status updates and support to Customer Service, the Unit Down Team, and other internal stakeholders
• Review, approve, and monitor payment of freight and customs brokerage invoices for assigned accounts
• Support continuous improvement, workplace organization, and safety initiatives through adherence to 5S and departmental standards
• Perform additional duties and special projects as assigned

Qualifications/Requirements

• Must have High School education or equivalent
• Previous data entry experience with strong attention to detail
• Knowledge of general business documents such as invoices, bills of ladings, airway bills, freight invoices, and custom documents
• Strong communication skills, both written and verbal
• Previous experience in Logistics or general business environment preferred
• Strong orgnaiational skills with the ability to manage multiple priorities in a fast-pacedenvironment
• Demonstrated sense of urgenc and commitment to delivering accurate, timely results
• Regular and reliableattendance

Physical Requirements: While performing the duties of this job, the associate is required to have ordinary ambulatory skills sufficient to visit other locations; and the ability to stand, walk, stoop, kneel, crouch, and manipulate (life, carry, move) light to medium weights of 1-10 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read application information. The associate frequently is required to sit, reach with hands and arms, talk and hear.

Additional Information

Diversity & Inclusion Commitment

At Komatsu we come from diverse backgrounds, with unique perspectives, experiences, and contributions.We are committed to creating a workforce that is reflective of the communities we work and live in. We believe that our people are part of our shared purpose.We are authentic, ambitious, and innovative in our pursuit of Diversity & Inclusion. United, we are on a journey towards a sustainable future that creates value together.

Company Information

Komatsu is a world leader in manufacturing construction, mining, forestry, and industrial heavy equipment. Founded in 1921, Komatsu has a long history of quality, reliability, innovation, and excellence. Headquartered in Tokyo, Japan, Komatsu facilities, distributors and dealers are in more than 140 countries and employ more than 60,000 people. Komatsu offers a diverse and challenging work environment, where you can grow your skills and career, and contribute to a sustainable, clean-energy future. If you are looking for a company that values your talent and potential, be a part of something big and join a team that is shaping the world!