Logistics Analytics Specialist — KPI, SAP & Excel

Universal Logistics Holdings; Portland (ME); On-site; USD 42,000 - 56,000; Full time

Job summary

Universal Logistics Holdings is seeking a qualified candidate to join our logistics team in a quality/inventory support role. The position involves analyzing customer-reported defects on inventory, monitoring productivity and SOP compliance, and ensuring customer satisfaction through daily interactions.

The ideal candidate will have experience in transportation or distribution environments, strong communication skills, and proficiency with Excel, SAP, and EWM.

Qualifications

• Experience in transportation, logistics or distribution center environment preferred.
• Associate degree preferred but not required.
• Strong organizational and communication skills are essential.
• Proficiency with office software and ability to work a flexible schedule.

Responsibilities

• Analysis of customer reported defects on inventory.
• Monitoring daily productivity, SOP compliance, KPI performance and invoicing.
• Interacting with the customer on a daily basis and ensuring customer satisfaction.
• Investigate (and correct) any quality related issues.
• Other tasks delegated by the customer and/or Quality Supervisor.

Skills

Strong organizational skills

Excellent written/verbal communication

Flexible schedule

Education

Associate degree

Tools

Excel

SAP

EWM

Job description

Universal Logistics Holdings is seeking a qualified candidate to join our logistics team in a quality/inventory support role. The position involves analyzing customer-reported defects on inventory, monitoring productivity and SOP compliance, and ensuring customer satisfaction through daily interactions.

The ideal candidate will have experience in transportation or distribution environments, strong communication skills, and proficiency with Excel, SAP, and EWM.