Logistics Analytics & Freight Audit Specialist

Penske Logistics LLC; Beachwood (OH); On-site; USD 52,000 - 64,000; Full time

Job summary

Penske Logistics LLC in Beachwood, OH is seeking a Logistics Analyst to audit freight and final mile charges, manage cargo claims, and drive cost accuracy through data analytics. This role focuses on improving operational efficiency and reducing payment cycles by applying robust problem-solving and cross-functional collaboration.

The candidate will build and maintain pricing models, track KPIs, and prepare weekly dashboards using Excel and related tools.

Qualifications

• 1 year comparable work experience.
• High school diploma or equivalent required.
• Some college preferred.
• Fundamental understanding of transportation, supply chain and logistics concepts.
• Strong written and oral communication skills.
• Strong problem solving and time management skills.
• Ability to work effectively in a team environment.
• Ability to work independently with minimum supervision.
• Proficient computer skills to include Access, Excel, Microsoft Word.
• Willingness to travel and pass background screening.

Responsibilities

• Audit delivery charges: Verify final mile delivery invoices against proofs of delivery (POD) and service level agreements.
• Maintain pricing models: Ensure carrier rate updates are accurately reflected in payment systems to prevent billing exceptions.
• Resolve payment exceptions: Perform root-cause analysis on billing errors and audit failures, collaborating with internal teams and carriers to resolve issues quickly.
• Track cargo claims: Monitor and report on open claims, aging, recovery rates, and denial ratios.
• Identify loss trends: Analyze historical claims data to uncover root causes of recurring cargo damage/loss and elevate findings for corrective action.
• Manage reporting & KPIs: Extract and clean datasets from internal and external transportation management systems (TMS) to deliver weekly/monthly performance dashboards.
• Lead process improvement: Reduce invoice errors, shorten payment cycle times, and improve claims recovery outcomes.
• Document processes: Map out current and future-state workflows to support system updates and team training.
• Standard operations: Daily data-pulling tasks and applying established business rules to daily error management.

Skills

Communication skills

Problem solving

Time management

Teamwork

Independent work

Education

High school diploma or equivalent

Some college

Tools

Microsoft Access

Excel

Microsoft Word

Job description

Penske Logistics LLC in Beachwood, OH is seeking a Logistics Analyst to audit freight and final mile charges, manage cargo claims, and drive cost accuracy through data analytics. This role focuses on improving operational efficiency and reducing payment cycles by applying robust problem-solving and cross-functional collaboration.

The candidate will build and maintain pricing models, track KPIs, and prepare weekly dashboards using Excel and related tools.