Logistics Analyst

Express Employment Professionals - Cincinnati East; Dunwoody (GA); On-site; USD 40,000 - 60,000; Full time

Job summary

Express Employment Professionals - Cincinnati East in Norcross seeks an Operations Dispatch Coordinator to support distribution by overseeing routing, delivery scheduling, and order assignment.

You will coordinate crews, assign trucks, communicate ETAs to clients, and maintain daily capacity using Excel and Outlook; the role requires detail orientation and strong team collaboration.

Qualifications

• Experience with dispatching, delivery routing, and crew scheduling.
• Proficiency in Microsoft Outlook, Excel, and Teams.

Responsibilities

• Review, route, and assign all orders in the system.
• Create efficient routes for installs and tear down, minimizing downtime
• Assign Crew Leaders and team members to each job.
• Assign proper trucks to orders, dependent upon inventory on orders.
• Communicate with clients to confirm orders and provide estimated arrival times.
• Collaborate with the operations team to determine the necessary transportation equipment and potential install tools.
• Communicate across departments to ensure awareness of any order and route updates.
• Maintain and update the internal monthly calendar in Excel and share daily capacity across departments

Skills

Dispatching

Delivery routing

Crew scheduling

Microsoft Outlook

Microsoft Excel

Team collaboration

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Teams

Job description

Location: Norcross

Key Responsibilities:

support Distribution operations by overseeing procedures and controls that maximize routing, delivery efficiency, and scheduling. This role ensures the on-time preparation and coordination of daily deliveries and pickups.

Position Tasks & Responsibilities:

• Review, route, and assign all orders in the system.
• Create efficient routes for crews for installs and tear down, minimizing downtime
• Assign Crew Leaders and team members to each job.
• Assign proper trucks to orders, dependent upon inventory on orders.
• Communicate with clients to confirm orders and provide estimated arrival times.
• Collaborate with the operations team to determine the necessary transportation equipment and potential install tools.
• Communicate across departments to ensure awareness of any order and route updates.
• Maintain and update the internal monthly calendar in Excel and share daily capacity across departments

Competencies:

• Strong attention to detail and problem-solving skills.
• Positive team player with a proactive mindset.
• Excellent time management and organizational abilities.
• Strong customer service and communication skills (both oral and written).
• Ability to multitask and stay results-driven in a fast-paced environment.
• Analytical and troubleshooting skills.
• Excel knowledge to include: formulas, pivot tables, and conditional formatting.
• Ability to pivot and be open minded, especially when it comes to change.

Work environment:

• Primarily works in indoor office settings.
• Occasionally works outdoors in various weather conditions (heat, cold, sun, or rain), especially in the initial training phase of the position.
• May be required to wear safety attire and equipment such as vests, masks, or gloves.
• May work in close proximity to others or in shared office spaces.
• May be exposed to moderate noise levels.
• Typical schedule exceeds 40 hours per week; additional or weekend hours may be required.
• On-call availability may be needed for short-notice events.

Educational, Technical, and Computer Skills:

• Experience with dispatching, delivery routing, and crew scheduling.
• Proficiency in Microsoft Outlook, Excel, and Teams.