A leading logistics provider in Fort Wayne, IN is seeking a customer service-oriented individual to manage load orders and communication with drivers. Ideal candidates will have 1-3 years of experience in customer service or logistics, strong attention to detail, and proficiency in Google Drive and Microsoft Excel. This position offers competitive pay, growth opportunities, and comprehensive benefits including health insurance and a 401(k) plan.
Qualifications
1-3 years of work experience in customer service, operations, data entry, call center, or logistics.
Must have strong attention to detail.
Ability to prioritize and organize while completing multiple tasks.
Responsibilities
Enter new load orders into our proprietary web-based software.
Initiate check calls to track and trace drivers on all pickups and deliveries.
Work cooperatively with Sales and Dispatch to provide solutions for customers’ needs.
Skills
Attention to detail
Communication skills
Teamwork skills
Proficiency in Google Drive
Proficiency in Microsoft Excel
Job description
A leading logistics provider in Fort Wayne, IN is seeking a customer service-oriented individual to manage load orders and communication with drivers. Ideal candidates will have 1-3 years of experience in customer service or logistics, strong attention to detail, and proficiency in Google Drive and Microsoft Excel. This position offers competitive pay, growth opportunities, and comprehensive benefits including health insurance and a 401(k) plan.