Logistics Admin & Customer Operations Specialist

The Suddath Companies; Florida; On-site; USD 32,000 - 42,000; Full time

Job summary

NXTPoint Logistics is seeking an administrative associate to support the Customer, Operations, Independent Contractors, and the Customers Customer Department. You will handle calls, manage emails, research orders and coordinate with the Central Office to ensure timely service.

The ideal candidate has a high school diploma, is proficient in MS Office, and can work in a team with strong organizational skills.

Qualifications

• High School Diploma, GED, or equivalent required.
• Two-year college degree preferred, but not required.
• Previous office experience preferred.

Responsibilities

• Receive customer, client, and Independent Contractor calls and respond accordingly.
• Check e-mail regularly and respond appropriately.
• Correspond with Central Office for customer relations, researching orders, and other location issues.
• Enter notes and additional information for customers and Independent Contractors into the system.

Skills

Customer service

Communication

Teamwork

Problem-solving

Multitasking

English proficiency

Education

High School Diploma or GED

Two-year college degree preferred

Tools

Microsoft Excel

Outlook

Word

Job description

NXTPoint Logistics is seeking an administrative associate to support the Customer, Operations, Independent Contractors, and the Customers Customer Department. You will handle calls, manage emails, research orders and coordinate with the Central Office to ensure timely service.

The ideal candidate has a high school diploma, is proficient in MS Office, and can work in a team with strong organizational skills.