Logistics Account Manager – Onsite Coordinator

Performance Team; Stockton (CA); In loco; USD 60.000 - 70.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical

Dental

Vision

401k + Company Match

Employee Assistance Program

Paid Time Off

Flexible Work Schedules

And more!

Descrizione del lavoro

Performance Team in Stockton, CA is seeking an experienced Operations Administrator to manage and coordinate activities for major account(s) within a 1st Shift, 100% onsite environment.

You will serve as the primary customer contact, coordinate with warehouse staff, and ensure accurate shipments while handling reporting, invoicing, and KPI preparation. Strong MS Office and logistics systems experience are required.

Competenze

• Bachelor's degree or equivalent with 1–2 years related experience.
• Experience in supply chain, transportation, or distribution preferred.
• Strong MS Office and system skills (YMS, TMS, WMS).
• Excellent interpersonal and communication abilities.
• Ability to build relationships with management, staff, and service providers.
• Strong analytical and organizational abilities.

Mansioni

• Serve as the key point of contact with the customer.
• Communicate with customers by phone or in person and receive instructions for shipment, storage, delivery, or processing.
• Coordinate with warehouse personnel to oversee account activities and ensure shipment accuracy.
• Resolve errors and complaints.
• Project changes in activity and plan labor accordingly.
• Submit reports on activity and labor expenses.
• Data entry for inbound/outbound schedule development.
• Coordinate billing and special requirements.
• Manage documents to dock operations.
• Communicate with internal and external customers.
• Maintain workflow for dock operations.
• Coordinate special projects and follow up on past due monies.
• Prepare daily and monthly KPI reports.
• Train new office associates.
• Process shipments via customer portals.
• Update proof of delivery and prepare files for billing.
• Flag concerns to Management and propose improvements.

Conoscenze

Interpersonal skills

Communication skills

Supply chain experience

Relationship management

Problem-solving

Analytical skills

MS Office proficiency

YMS/TMS/WMS systems

Formazione

Bachelor's degree or equivalent

Descrizione del lavoro

Performance Team in Stockton, CA is seeking an experienced Operations Administrator to manage and coordinate activities for major account(s) within a 1st Shift, 100% onsite environment.

You will serve as the primary customer contact, coordinate with warehouse staff, and ensure accurate shipments while handling reporting, invoicing, and KPI preparation. Strong MS Office and logistics systems experience are required.