Logistics Account Manager

Best Logistics Group; Durham (NC); On-site; USD 52,000 - 84,000; Full time

Job summary

Best Logistics Group in Durham, NC is seeking an Account Manager to oversee the full lifecycle of every shipment in your book of business, collaborating with carrier partners and shippers to deliver excellence.

You will generate new business, act as the liaison between clients, carriers and receivers, and build long-term relationships by delivering first-class service, competitive pricing, and reliable on-time performance.

Qualifications

• Ambitious, outgoing, and success-driven mindset.
• Strong email, phone, and face-to-face communication skills.
• Ability to multitask in a fast-paced environment.
• Operational experience within the 3PL/Logistics field (preferred, not required).

Responsibilities

• Lead generation to build a portfolio of clients through industry-leading technology.
• Act as liaison between clients, carriers, shippers, and receivers.
• Develop long-term relationships with customers by providing first-in-class customer service.
• Manage movement of client goods, ensuring pickup, transport, and on-time delivery.
• Use industry-leading technology to provide market-competitive pricing for customer shipments.
• Collaborate with team members on pricing strategies and solution decisions.

Skills

Communication skills

Multitasking

Ambitious mindset

3PL/Logistics experience

Job description

Overview

New Year, New Career! Let’s make 2026 YOUR YEAR by joining the BEST Team!

Best Logistics Group is seeking creative, enthusiastic, and sales-driven individuals that thrive in an environment where the results of hard work truly pay off. Our DURHAM, NC office is growing and ready to take your career to the next level.

This exciting Account Manager role is responsible for collaborating with carrier partners and shippers alike, overseeing the full life cycle of every shipment in your given book of business.

Responsibilities

• Lead generation to build a portfolio of clients through industry-leading technology
• Function as the liaison between clients, carriers, shippers, and receivers
• Develop long-term relationships with customers by providing first-in-class customer service
• Manage the movement of the client\'s goods, ensuring that they are picked up, transported safely, and delivered on time to the client\'s expectations
• Using industry-leading technology to provide market-competitive pricing for customer shipments
• Collaborate with team members on pricing strategies and solution decisions

Qualifications

• Ambitious, outgoing, and success-driven mindset
• Strong email, phone, and face-to-face communication skills
• Ability to multitask in a fast-paced environment
• Operational experience within the 3PL/Logistics field (preferred not required)