Logistic Services Representative (or Partner)

Ingram Marine Group; Reserve (LA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Hybrid work schedule

Medical/Prescription Drug plans

HSA

Vision

Dental

Health Care FSA

401K match

Life and AD&D

Employee Assistance programs

Tuition reimbursement

Paid time off

Job summary

Ingram Marine Group in Reserve, LA, is seeking a Liquids Logistics Services Representative to help ensure commodities reach customers reliably and safely.

You will coordinate boats, barges and vendors, perform data entry, schedule linehaul tank barges, and maintain cost efficiency while collaborating with sales and other departments. This on-site role offers a hybrid option after a training period and includes comprehensive benefits.

Qualifications

• Bachelor’s degree required (may be waived with significant relevant experience).
• 1-3 years of customer service or logistics experience preferred.
• Strong interpersonal and communication skills (written and verbal).
• Excellent organizational and time management abilities.
• High attention to detail and accuracy.
• Strong problem-solving and critical thinking skills.
• Ability to thrive in a collaborative, team-based environment.
• Proficiency in Microsoft Office Suite.

Responsibilities

• Upholding Zero Harm policy and culture in communications.
• Managing a river segment, including coordination of boats, barges, vendors, and customers.
• Performing accurate data entry using Ingram’s logistics applications.
• Coordinating equipment to meet our commitments to customers.
• Creating towboat orders for expedited tows within your logistical area.
• Scheduling tank barges on linehaul boats (internal and external).
• Communicating directly with customers and vendors to ensure service expectations are met.
• Reviewing and approving vendor invoices with accuracy and timeliness.
• Collaborating with the sales team to understand and meet customer requirements.
• Working cross-functionally with all departments to manage operations while maintaining cost efficiency.

Skills

Customer service experience

Logistics experience

Interpersonal skills

Organizational skills

Attention to detail

Problem solving

Team collaboration

Microsoft Office

Education

Bachelor’s degree

Tools

Microsoft Office Suite

Job description

Company Description

Ingram Marine Group encompasses our operating units involved in transporting bulk commodities on America's inland waterways, delivering fuel and supplies to the towing industry, and providing a ship anchorage in Louisiana. As the leading carrier, we operate a fleet that transport aggregates, grain, fertilizer, coal, ores, alloys, steel products, chemicals, and other products.

Company Description

Ingram Marine Group encompasses our operating units involved in transporting bulk commodities on America's inland waterways, delivering fuel and supplies to the towing industry, and providing a ship anchorage in Louisiana. As the leading carrier, we operate a fleet that transport aggregates, grain, fertilizer, coal, ores, alloys, steel products, chemicals, and other products. We're committed to being the best at whatever we do. We're continuously growing, adapting, and responding, and we're successful because of the outstanding hard work and creative energy of our associates.

Job Description

Are you a strategic thinker who can turn a challenge into a solution? If so, consider a career in logistics! No two days are ever the same. Each day brings different opportunities to solve real world problems.

Ingram Marine Group

the leading carrier on America’s inland waterways, is looking for a highly motivated individual to join our logistics team as a Liquids Logistics Services Representative (or Partner) in our Reserve, LA office.

In this role, you’ll play a critical part in ensuring commodities reach our customers reliably, efficiently, and safely. This position is a great fit if you thrive in a fast-paced setting, enjoy strategic planning, have an eye for detail, and can adapt quickly to changing priorities.

What you will be doing:

• Upholding our Zero Harmpolicy and culture at every level of communication
• Managing a river segment, including coordination of boats, barges, vendors, and customers
• Performing accurate and timely data entry using Ingram’s suite of logistics applications
• Coordinating equipment to efficiently meet our commitments to our customers
• Creating towboat orders for expedited tows within your logistical area
• Scheduling tank barges on linehaul boats (internal and external) in a timely manner
• Communicating directly with customers and vendors to ensure service expectations are met
• Reviewing and approving vendor invoices with accuracy and timelinessCollaborating with the sales team to understand and meet customer requirements
• Working cross-functionally with all departments to manage operations while maintaining cost efficiency

Qualifications

Knowledge, Skills, and Abilities:

• Bachelor’s degree required (may be waived with significant relevant experience)
• 1-3 years of customer service or logistics experience preferred
• Strong interpersonal and communication skills (written and verbal)
• Excellent organizational and time management abilities
• High attention to detail and accuracy
• Strong problem-solving and critical thinking skills
• Ability to thrive in a collaborative, team-based environment
• Proficiency in Microsoft Office Suite

Additional Information

Work Arrangement

This role is primarily on-site, with the option to work remotely one day per week (Friday), after a training period.

All your information will be kept confidential according to EEO guidelines

Benefits

• A competitive compensation package
• Comprehensive benefits including Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA.
• Generous paid time off benefits
• 401K match upon first day of hire
• Life and AD&D, Employee Assistant programs, Group Legal, & more
• Associate growth and development encouraged through internal training and tuition reimbursement program
• Hybrid work schedule

If you are requesting reasonable accommodation or disability assistance in submitting your application, you may email us at [e-mail]

Ingram Marine Group and its affiliates (“Company”) is an affirmative action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information.

EEO/AA Employer/Vet/Disabled

We participate in EVerify

http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeosp.pdf