Logistic Services Representative (or Partner)

Ingram Logistics Services, LLC; Reserve (LA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive compensation package

Medical/Prescription Drug plans

Health Savings Account (HSA)

Vision and Dental

Health Care FSA

Generous paid time off

401K match

Life and AD&D

Employee Assistance programs

Tuition reimbursement

Job summary

Ingram Marine Group is seeking a Logistics Services Representative (or Partner) in Reserve, LA to support liquids logistics and maintain strong customer service. You will manage river segments, coordinate boats and barges, enter data, and ensure timely service to our customers.

The role emphasizes strategic planning, attention to detail, and collaboration across departments. This is a primarily on-site position with a remote option one day per week after training.

Qualifications

• Bachelor’s degree required (may be waived with significant relevant experience).
• 1-3 years of customer service or logistics experience preferred.
• Strong interpersonal and communication skills (written and verbal).
• Excellent organizational and time management abilities.
• High attention to detail and accuracy.
• Strong problem-solving and critical thinking skills.
• Ability to thrive in a collaborative, team-based environment.
• Proficiency in Microsoft Office Suite.

Responsibilities

• Upholding our Zero Harmpolicy and culture at every level of communication.
• Managing a river segment, including coordination of boats, barges, vendors, and customers.
• Performing accurate and timely data entry using Ingram’s suite of logistics applications.
• Coordinating equipment to efficiently meet our commitments to our customers.
• Creating towboat orders for expedited tows within your logistical area.
• Scheduling tank barges on linehaul boats (internal and external) in a timely manner.
• Communicating directly with customers and vendors to ensure service expectations are met.
• Reviewing and approving vendor invoices with accuracy and timeliness.
• Collaborating with the sales team to understand and meet customer requirements.
• Working cross-functionally with all departments to manage operations while maintaining cost efficiency.

Skills

Interpersonal skills

Communication skills

Organizational skills

Detail-oriented

Problem solving

Team collaboration

Microsoft Office

Education

Bachelor’s degree

Tools

Microsoft Office Suite

Job description

Logistic Services Representative (or Partner)

• Full-time

Ingram Marine Group encompasses our operating units involved in transporting bulk commodities on America's inland waterways, delivering fuel and supplies to the towing industry, and providing a ship anchorage in Louisiana. As the leading carrier, we operate a fleet that transport aggregates, grain, fertilizer, coal, ores, alloys, steel products, chemicals, and other products.

We're committed to being the best at whatever we do. We're continuously growing, adapting, and responding, and we're successful because of the outstanding hard work and creative energy of our associates.

Are you a strategic thinker who can turn a challenge into a solution? If so, consider a career in logistics! No two days are ever the same. Each day brings different opportunities to solve real world problems.

Ingram Marine Group, the leading carrier on America’s inland waterways, is looking for a highly motivated individual to join our logistics team as a Liquids Logistics Services Representative (or Partner) in our Reserve, LA office.

In this role, you’ll play a critical part in ensuring commodities reach our customers reliably, efficiently, and safely. This position is a great fit if you thrive in a fast-paced setting, enjoy strategic planning, have an eye for detail, and can adapt quickly to changing priorities.

What you will be doing:

• Upholding our Zero Harmpolicy and culture at every level of communication
• Managing a river segment, including coordination of boats, barges, vendors, and customers
• Performing accurate and timely data entry using Ingram’s suite of logistics applications
• Coordinating equipment to efficiently meet our commitments to our customers
• Creating towboat orders for expedited tows within your logistical area
• Scheduling tank barges on linehaul boats (internal and external) in a timely manner
• Communicating directly with customers and vendors to ensure service expectations are met
• Reviewing and approving vendor invoices with accuracy and timeliness
• Collaborating with the sales team to understand and meet customer requirements
• Working cross-functionally with all departments to manage operations while maintaining cost efficiency

Knowledge, Skills, and Abilities:

• Bachelor’s degree required (may be waived with significant relevant experience)
• 1-3 years of customer service or logistics experience preferred
• Strong interpersonal and communication skills (written and verbal)
• Excellent organizational and time management abilities
• High attention to detail and accuracy
• Strong problem-solving and critical thinking skills
• Ability to thrive in a collaborative, team-based environment
• Proficiency in Microsoft Office Suite

Work Arrangement:

This role is primarily on-site, with the option to work remotely one day per week (Friday), after a training period.

All your information will be kept confidential according to EEO guidelines

• A competitive compensation package
• Comprehensive benefits including Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA.
• Generous paid time off benefits
• 401K match upon first day of hire
• Life and AD&D, Employee Assistant programs, Group Legal, & more
• Associate growth and development encouraged through internal training and tuition reimbursement program

If you are requesting reasonable accommodation or disability assistance in submitting your application, you may email us at [emailprotected]

Ingram Marine Group and its affiliates (“Company”) is an Aff ... All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information.

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