Lodging Front Desk Associate (Part-Time)

Air Education and Training Command; San Antonio (TX); Presencial; USD 18.000 - 26.000; A tiempo parcial

Descripción de la vacante

Air Education and Training Command at Lackland AFB, Texas, seeks a Regular Part Time Lodging Clerk to manage reservations, check-ins, and cash transactions for government-sponsored quarters.

Responsibilities include assigning rooms, issuing keys, ensuring authorized access, and maintaining guest folios and reports. The schedule guarantees 20 hours/week with potential up to 40 hours, including weekends/holidays.

Responsabilidades

• Receives and confirms room reservations by letter, telephone, email, or personal contact.
• Registers and assigns rooms to guests, issues room keys, and may escort guests to rooms.
• Ensures that only authorized patrons use government-sponsored quarters.
• Calculates and posts charges to patrons' accounts and balances totals with control records.
• Accepts payment, makes change, and presents departing guests checkout statements.
• Prepares and safeguards cash receipts, prepares daily cashier's report, daily activity report, and may prepare consolidated daily activity report.
• Maintains current checkout list. Maintains and sells sundry sales items to patrons.
• Maintains a professional appearance and demeanor at all times.
• Ensures required information is received from guest and entered into guest folio.
• Prints backup reports from property management system.
• Ensures housekeeping status of rooms is updated.
• Records and notifies appropriate person/organization of maintenance problems reported by guests.
• Ensure front desk area and lobby remains clean.
• Process Night Audit procedures and close credit card machines nightly.
• Maintains the lost and found program.
• Ensures that customer service is the first priority.
• Performs other related duties as assigned.

Descripción del empleo

Air Education and Training Command at Lackland AFB, Texas, seeks a Regular Part Time Lodging Clerk to manage reservations, check-ins, and cash transactions for government-sponsored quarters.

Responsibilities include assigning rooms, issuing keys, ensuring authorized access, and maintaining guest folios and reports. The schedule guarantees 20 hours/week with potential up to 40 hours, including weekends/holidays.