Lodgement Co-Ordinator (Retrofit)

Novus Property Solutions Limited; United States; Hybrid; USD 32,000 - 40,000; Full time

Benefits offered by this job

Holidays 27 days + BH

Company pension

Discounted healthcare

Taste card & lifestyle discounts

Volunteer day

Length of service awards

Job summary

Novus Property Solutions Limited is seeking a proactive Co-Ordinator to provide essential administrative support for refurbishments in tenanted social housing. The role focuses on preparing handover packs, maintaining documentation, and coordinating with contracts and site teams.

You will manage property folders on SharePoint, chase required certifications, and handle communications with clients professionally whilst ensuring deadlines and funding guidelines are met.

Qualifications

• Organised and methodical with strong time management.
• Excellent written and verbal communication.
• Experience with SharePoint or contract documentation.
• Ability to handle multiple documents per property and maintain filing accuracy.

Responsibilities

• Provide administrative support for handover packs and documentation.
• Set up property folders on SharePoint and collate/cross-check documents.
• Coordinate with contract and site teams to ensure timely documentation and certifications.
• Handle client and customer queries professionally and efficiently.
• Ensure all information written and verbal is accurate and passed on on time.
• Support management to meet business needs and maintain professional image.

Skills

Time management

Organisation

Communication

Administrative support

Team collaboration

Tools

SharePoint

MS Office

In-house systems

Job description

Base location: Warrington office- hybrid working minimum 3 days office, typical hours Monday to Friday 37.5 - 8.30am - 5.00pm

Our Co-Ordinators are the core and heart of our operational teams, through your great communication and efficient planning you will provide an essential support to the operational office, supporting our Contract and Site Managers to focus on the day to day delivery for our clients and customers. Fast paced and progressive, our people take responsibility and thrive in an environment where they are trusted; with a work/life balance that gives them the opportunity to feel motivated and satisfied at work and at home.

Working closely with the Lodgement and operational teams you will provide administrative support in the preparation of handover packs, once planned refurbishments to tenanted social housing properties have taken place. Ensuring all relevant documentation and certification is in place to ensure we meet funding guidelines. This role needs an organised, methodical thinker with excellent time management skills as could be handling up to 50 documents per property., Set up property folders on Sharepoint and collate/chase all documentation relating to the contract via Operations teams or Sub Contractors

Supporting the contract and onsite team to ensure a smooth transition and handover of completed properties

Deal with internal and external communications and record and or report information as necessary

Ensure all necessary contract data, documentation and reports are accurate and produced on time

Ensure all information written and verbal is legible accurate and recorded or passed onto the appropriate person on time

Time management and organisational skills are critical to meet funding deadlines,

Team Player as lots or coordination between site teams to gain the appropriate certifications per property

Deal with Client / Customer queries and or communications professionally and efficiently.

Support Management in meeting the business needs

Ensure appearances and actions are professional and reflect the business image

As an Co-Ordinator you will need to be highly organised, methodical and have confidence to communicate both verbally and in writing. A good level of computer skills is key, a lot of what you will be doing is centered around our inhouse computer systems, of course we will provide the training on our system, as part of your initial onboarding experience. Speaking of which we will dedicate the time throughout your first week with a great induction and onboarding plan to upskill you on our processes and procedures however, we are always open to new ideas and efficiencies so welcome your input as your make this role your own.

Novus Property Solutions is a dynamic, award-winning property maintenance, refurbishment, compliance, and decarbonisation specialist with more than 700 colleagues in 19 locations across Great Britain, providing a combination of local knowledge and national strength. We are a social and environmentally responsible family-owned business with a rich 129-year heritage, delivering a range of bespoke services and solutions to a wide variety of clients. Our vision is to be the leader in building and maintenance solutions, delivered with compassion and care for the communities in which we operate

Attractive salary & benefits to suit you

• 27 Days Hols & BH - option to buy or sell holidays
• Company pension scheme
• We also offer a; Discounted Healthcare Scheme, High street & lifestyle discounts including Taste card, a day paid volunteering per year, length of service awards, and more….