Job Purpose
Responsible for effectively overseeing the troubleshooting and repair of all mechanical and electrical systems of a locomotive. Work directly with customers and their employees. Work involves considerable amount of creativity, perception, and initiative with wide latitude for independent action.
Location
City: Altoona
State: Pennsylvania
Facility: Cstm NS - Altoona, PA - 358
Request ID
11863BR
Key Job Elements
- Represent Progress Rail Locomotive Inc. regarding product service difficulties, causes and corrections;
- Provide technical advice to customers regarding proper facilities, tooling, maintenance practices, and operation of product to maximize reliability and performance;
- Assist customers with investigating and correcting product difficulties;
- Monitor equipment performance providing sales/service management with regular reports and recommendations for technical problem solutions;
- Maintain safe practices and good housekeeping;
- Train and develop new employees (hourly and salaried);
- Maintain records on work and modifications performed, and analyze data and report results;
- Ensure all governmental agency inspection requirements and/or procedures are accounted for and documented;
- Frequent contact with customers;
- Effective contact with others;
- Promote good group relations;
- Research/coordinate special tool and material requirements;
- Assist in the investigation and documentation of product warranty issues;
- Effectively update daily shop reports as required;
- Assist in the identification, investigation, and resolution of product reliability and performance issues;
- Prepare task procedure documentation/instructions to effectively communicate requirements to the shop workforce;
- Identify and report warranty and charge back items;
- Perform all responsibilities in accordance with, "Our Values in Action, Caterpillar's Code of Conduct."
Education / Training
Required: Associate's degree or equivalent experience.
Preferred: BSME or BSEE Degree.
Qualifications and Experience
- Medium level of oral and written communications skills;
- Medium level of interpersonal skills to work effectively with customers and workforce;
- Medium level of analytical ability where problems are complex;
- Medium level of mechanical and electrical aptitude;
- Knowledge of fundamental inspection and reliability procedures and processes;
- Ability to read Engineering drawings;
- Knowledge of shop practices and basic machinery;
- Willingness to relocate;
- Ability to work as a part of a multi shift seven (7) day a week operation.
Essential and Physical Activities Functions
- Strength – Must be able to lift, carry, push or pull up to 50 lbs.;
- Motion – Walking frequent. Sustained bending, crouching, stopping, kneeing, squatting and overhead reaching and climbing ladders;
- Vision/Hearing Requirements – Must be able to follow written and verbal instructions and hear audible alarms. Ability to identify colors;
- Work Environment – Works on varied surfaces, concrete floors, gravel, locomotive floors. Works at varied heights from floor level to tops of locomotives. Work in confined spaces. Non-temperature control environment, all weather conditions with high noise and high dust levels;
- Emotional Demands – Due to the working environment, noise, dust, personal protective equipment, employee must be comfortable working alone;
- Safety – Safety Sensitive positions because it works in and around active tracks, rail cars, locomotives, and other moving equipment. Employee must abide by all safety protocols, health/medical screenings and utilize all required PPE. Included but not limited to metatarsal boots, safety glasses, gloves, respirators, hearing protection, etc.
Benefits
- Competitive Salary
- 401(k) plan with up to 6% company match (no waiting period with immediate vesting)
- Medical/Dental/Vision/Life/Disability Insurance
- Supplemental Accident, Critical Care, and Hospital Insurance available along with an HDHP and HSA with seed money
- Flexible Spending Accounts
- Paid Vacation
- Paid Holidays
- Paid Time-Off (PTO)
- Employee Assistance Plan
- Education Assistance Program
- Employee Recognition Programs
- Site specific Production and Incentive Plans
- Site specific Step and Skill Level Wage Adjustment Plans
- Site Specific Relocation and Sign-on Bonus Programs
- Benefits eligibility varies by job position, full-time/part-time and regular/temporary status. The provisions of the plan documents control such benefits.
- Subject to position, eligibility, and plan guidelines.
EEO Statement
Progress Rail is an Equal Opportunity Employer, including Veterans and Individuals with Disabilities.