Lockbox Ops Specialist III — Part-Time

TD Bank, N.A.; Mount Laurel Township (NJ); Sur place; USD 31 000 - 40 000; Temps partiel

Résumé du poste

TD Bank, N.A. is seeking a Payments & Deposit Operations Representative II in Mount Laurel, New Jersey.

The role provides broad operational support, handling a range of transactions with partners and customers while following TD processes and guidelines. The position emphasizes accuracy, timely execution, and adherence to SLAs, with opportunities to contribute to process improvements and cross-functional collaboration.

Qualifications

• High School diploma required; experience not specified.

Responsabilités

• Executes transactions accurately, on time and in line with established guidelines/procedures and SLAs.
• Refers or escalates processing or operational issues as needed to facilitate resolution and ensure service quality.
• Identifies opportunities to improve service delivery.
• Supports partners with incoming transactions, validating information to perform adjustments within authority levels.
• Interacts with partners by responding to requests in a timely and professional manner.
• Uses effective relationship skills when communicating with partners, colleagues, and customers.
• Completes workload to meet SLA requirements and adheres to regulations and internal policies.
• Understands internal and industry regulations and applies due diligence in line with policies.
• Exercises discretion in managing confidential information and escalates issues when appropriate.
• Supports timely completion of business processes and conducts ongoing process improvement.
• Investigates non-standard or high-risk activities and escalates as needed.

Formation

High School diploma

Description du poste

TD Bank, N.A. is seeking a Payments & Deposit Operations Representative II in Mount Laurel, New Jersey.

The role provides broad operational support, handling a range of transactions with partners and customers while following TD processes and guidelines. The position emphasizes accuracy, timely execution, and adherence to SLAs, with opportunities to contribute to process improvements and cross-functional collaboration.