Lockbox Extractor Specialist

KeyBank; Brooklyn (OH); Híbrido; USD 25 000 - 32 000; Tempo integral

Resumo da oferta

KeyBank is seeking a Lockbox Extractor in Brooklyn, OH to efficiently open, extract, and batch incoming mail, including checks and remittance documents. You will ensure data accuracy and prepare items for imaging in a high-volume environment.

The role emphasizes attention to detail, ability to perform repetitive data entry, and adherence to security and confidentiality requirements. On-site with hybrid options, the position offers competitive hourly pay and benefits.

Qualificações

• High school diploma or equivalent.
• Strong attention to detail and accuracy.
• Ability to perform repetitive data entry for extended periods.
• Comfort working in a fast-paced, production-driven environment.
• Basic computer and keyboarding skills.

Responsabilidades

• Open and extract contents from incoming mail, including checks and remittance documents.
• Sort and batch payments and documents according to procedures.
• Remove staples and obstructions to prepare items for imaging and processing.
• Review extracted items for completeness and accuracy.
• Key payment and remittance data for exception items into designated systems.

Conhecimentos

Attention to detail

Data entry

Fast-paced environment

Computer skills

Formação académica

High school diploma or equivalent

Ferramentas

Microsoft Office

Keyboarding

Descrição da oferta de emprego

Location:4910 Tiedeman Road, Brooklyn OhioHours: Monday- Friday from 7:30am-4:00pm or 8:00am-4:30pmThere is a Numeric Data Entry Assessment and a Sorting Assessment as part of the onsite interview process. If a reasonable accommodation is needed, please see below on how to submit a request.Job SummaryThe Lockbox Extractor is responsible for opening, preparing, and extracting incoming customer payment mail in a high-volume lockbox environment. This role also supports exception handling by accurately keying payment or remittance data when items cannot be processed through standard automated workflows. Attention to detail, efficiency, and the ability to work in a fast-paced production setting are essential to success.Key ResponsibilitiesOpen and extract contents from incoming mail, including checks, remittance documents, and correspondenceSort and batch payments and documents according to established proceduresRemove staples, paper clips, envelopes, and other obstructions to prepare items for imaging and processingReview extracted items for completeness and accuracyIdentify and research exceptions such as missing, mismatched, damaged, or unreadable documentsKey payment and remittance data for exception items into designated systems with a high level of accuracyEnsure keyed information aligns with source documents and meets quality standardsEscalate unresolved or non-standard exceptions per established guidelinesMeet daily production, accuracy, and quality benchmarksFollow all security, confidentiality, and compliance requirements related to financial informationMaintain an organized work area and adhere to clean desk and mail handling policiesCollaborate with team members and leads to support workflow and operational goalsRequired QualificationsHigh school diploma or equivalentStrong attention to detail and accuracyAbility to perform repetitive tasks and data entry for extended periodsComfort working in a fast-paced, production-driven environmentAbility to follow written and verbal instructionsBasic computer and keyboarding skillsDependable with a strong attendance recordPreferred QualificationsPrevious experience in a lockbox, banking, mailroom, or payment processing environmentPrior data entry or exception keying experienceExperience handling checks or financial documentsFamiliarity with quality metrics and production standardsWork Environment & Physical RequirementsSitting or standing for extended periodsRepetitive hand, wrist, and keyboarding motionsFrequent handling of mail, paper documents, and envelopesAbility to lift and move mail trays or bins as requiredThere is a Numeric Data Entry Assessment and a Sorting Assessment as part of the onsite interview process. If a reasonable accommodation is needed, please see below on how to submit a request.COMPENSATION AND BENEFITSThis position is eligible to earn a base hourly rate in the range of $18.00 - $23.08 per hour. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes incentive compensation which may include production, commission, and/or discretionary incentives.Please click here for a list of benefits for which this position is eligible.Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.Job Posting Expiration Date: 11/30/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing [e-mail].#LI-Hybrid