Lockbox Capture Processor

Global Channel Management, Inc; Phoenix (AZ); On-site; USD 18,000 - 26,000; Full time

Job summary

Global Channel Management, Inc. in Phoenix, AZ seeks a Lockbox Capture Processor with 1+ year of remittance processing experience. The role is 30 hours per week, starting at 6AM, with alternating Sundays through Fridays and some holiday shifts.

You’ll follow SOPs, verify payments, and contribute to team goals. Ideal candidates are detail-oriented, highly organized, and able to communicate well both verbally and in writing.

Qualifications

• 1+ year of experience in lockbox or remittance processing.
• Ability to lift mail trays up to 35 pounds.
• Must be able to work Sundays through Fridays, including weekends/holidays.
• Attention to detail and accuracy in high-volume environments.
• Basic computer skills and knowledge of Microsoft applications.

Responsibilities

• Follow SOPs and customer instructions for processing.
• Verify transactions to ensure correct payments.
• Meet team and individual production goals.
• Cross-train in Remittance Processing.
• Identify and suggest workflow improvements.
• Maintain security procedures.

Skills

Detail oriented

Excellent organizational skills

Strong written and verbal comms

Willing to learn

Teamwork

Ability to work under pressure

Flexible to shift work

Tools

Microsoft Office

10-key

Remittance Processing software

Job description

Lockbox Capture Processor needs 1+ years experience

Lockbox Capture Processor requires:

• Covers Sunday - Friday, alternating shifts.
• Start time is 6AM until work is finished daily.
• Looking for a 30-hour position.
• Must be able to work weekends and some holidays
• Extremely detail-oriented with excellent organizational skills;
• Energetic with strong willingness to learn;
• Ability to communicate effectively both verbally and in writing;
• A sense of teamwork while working independently;
• Ability to work under pressure in a fast-paced, deadline driven production environment;
• Experience with 10-key helpful;
• Intermediate computer skills and knowledge of basic Microsoft applications;
• Ability to lift mail trays (up to 35 pounds) as needed;
• Ability to sit at a desk/computer, stand, and walk for long periods
• General knowledge of banking helpful;
• Experience in Remittance Processing and Document Scanning & Imaging preferred.
• Requires non-traditional shifts, and will require some holiday shifts and additional days/hours during peak payment volumes times, typically quarterly, but may also occur monthly
• Follow standard operating procedures and customer specific instructions for processing;
• Verify transactions to ensure payments are properly processed
• Contribute to meet team goals in addition to individual responsibilities
• Flexibility and willingness to cross-train and learn all job functions in Remittance Processing;
• Making decisions regarding routine duties and referring non-routine situations to a supervisor or manager;
• Recommending procedural and workflow changes to enhance quality and productivity;
• Following established security procedures for the company, department, and building.