Lockbox Document Reviewer, Day Shift

Ultimate Staffing; Irving (TX); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Paid training

Opportunity for long-term role

Structured team environment

Job summary

Citibank is seeking a Document Processor in Irving, TX for an onsite, full-time role with paid training. You’ll review and process documents, enter data into internal systems, and support back-office banking operations in a structured, regulated environment.

The position emphasizes accuracy, confidentiality, and attention to detail, with performance-based incentives and a clear path to a longer-term role. Candidates should have strong computer skills and be fluent in English.

Qualifications

• Minimum 2 years of experience in a Windows-based environment.
• Accurate data entry and the ability to review documents carefully.
• Strong computer skills and comfort moving between systems.
• Ability to read handwritten or cursive information.
• Clear English communication and attention to detail.
• Ability to pass fingerprint-based background screening.

Responsibilities

• Review, sort, audit, and process documents and applications.
• Create electronic files and enter information into internal systems.
• Support back-office banking operations with accuracy and confidentiality.

Skills

Data entry

Detail-oriented

Communication

English fluency

Education

Associate or Bachelor's degree preferred

HS Diploma or GED with relevant experience

Tools

Windows OS

Job description

* After training - Performance based incentive increases to $19.00/hr.

Work Location

Fully onsite in Irving, TX

Looking for a strong first step in banking, operations, or financial services? This Document Processor role with Citibank gives you paid training, real-world experience, and a chance to build skills that can grow with your career.

Be a part of a structured operations team that keeps important documents moving accurately and securely. If you are detail-oriented, dependable, comfortable using computers, and able to stay focused while reviewing information carefully, this could be a great fit.

Day Time Schedule Options

Hours:

6:00 AM to 4:30 PM

Days:

Choose from the following schedules, and enjoy (3) days off:

Saturday - Tuesday

OR

Thursday - Sunday

What You'll Do

As a Document Processor, you'll review, sort, audit, and process documents and applications. You'll create electronic files, enter information into internal systems, and help support back-office banking operations where accuracy, confidentiality, and consistency are key.

Why This Role Stands Out

• Paid training to help you learn lockbox and banking document processing
• A clear entry point into banking, financial services, and operations
• Hands-on experience working with regulated and confidential documents
• A structured team environment with clear goals, coaching, and support
• Potential to increase pay through performance and convert to a long-term role

You May Be a Match If You've Done Work Like This

You do not need years of banking experience to be considered. Candidates with experience in these areas may be a strong fit:

• Data Entry Clerk
• Lockbox Document Processor
• Loan or Mortgage Processing
• Insurance
• Business or Financial Analyst (or student)
• Administrative Assistant
• Order Entry Clerk
• Medical Billing

What We're Looking For

• Minimum 2 years of experience in a Windows based environment
• Strong computer skills and comfort moving between systems
• Accurate data entry and the ability to review documents carefully
• Ability to read handwritten or cursive information
• Strong attention to detail and ability to catch errors or missing information
• Clear communication skills and fluency in English
• Comfort working in a structured, regulated environment with clear processes
• Reliable attendance and commitment to your assigned schedule
• Associate or Bachelor's degree preferred; High School Diploma or GED considered, with relevant experience
• Ability to pass a fingerprint-based background screening

Why Apply?

If you're looking for a practical way to start building a career in banking operations, this role offers training, structure, and experience with a major financial institution. It's a strong fit for someone who likes organized work, takes accuracy seriously, and wants an opportunity that can turn into something long term.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.