Location Operations Leader — Client Growth & P&L

Hub Group; Bristow (VA); On-site; USD 48,000 - 80,000; Full time

Benefits offered by this job

Medical

Dental

Vision

FSA

EAP

Life/AD&D Insurance

Disability

Paid Time Off

Paid Holidays

Job summary

Hub Group is seeking a Location Manager in Virginia to oversee daily operations at Bristow locations and related sites. You will manage client relationships, recruit Independent Contractors, and drive profitability across delivery operations.

The role emphasizes leadership, effective communication, and the ability to meet location margin goals while coordinating with DIA, DIM, and client staff. This position offers comprehensive benefits and competitive pay.

Qualifications

• Proven leadership experience with measurable results.
• Strong communication across all levels of the organization.
• Track record of delivering on commitments and improving operations.

Responsibilities

• Focus on relationship with client to gain 100% of appliance delivery business
• Focus on Independent Contractor Partnerships (Profitability & Compliance)
• Achieve goals set forth by the client & Hub Group Final Mile
• Develop and hold staff accountable (if applicable)
• Continuously recruit and retain Independent Contractors
• Manage claims and their processes (with FOC assistance)
• P/L Management (Controllables)
• Delivery Expense (Minimums / effective routing, support expense)
• Operating Expenses (Operation Supplies, Truck Use, Uniforms charge back, MC Support Travel, Uncollected Debt)
• Warehouse Expense (Contracted Labor, Inventory variances)
• Administrative Expense (Hourly, Contract Admin, Office Supplies, Recruitment, Travel & Meals)
• Achieve Location Margin goals
• Rental car vs mileage reimbursement
• Communicate effectively with the DIA, DIM and client staff
• Lead Daily Stand-ups (Short, Effective and informative meetings) – (Document and include feedback in recap)
• Weekly ride behinds in field with teams to ensure client satisfaction and training – (Document and include in recap)
• Showroom visits as needed in order to build/maintain relationship with client
• Maintain tote inventory and hold BP’s accountable (trade stock)
• Enforce and adhere to company policies and procedures.
• Responsible for loadout / warehouse oversight of QC with getting teams off dock
• Actively route monitor teams from the road (see SOP for details)
• Hold Weekly Operations Meetings with the DIA to review aging invoices and any issues/goals – (Document and include in recap)
• Hold BP meetings as needed to review claims, settlements, compliance, etc.
• Participate in Client and internal conference calls
• Provide Weekly updates on your locations. Weekly recap should include:
• Your schedule for the week
• Summarized update of location(s)
• Standup recap
• Ride behind recap
• Aging invoices update (if applicable)
• Other duties as assigned

Skills

Proven leader

Effective communication

Proven results

Organized

College degree or equivalent

Education

College degree or equivalent experience

Job description

Hub Group is seeking a Location Manager in Virginia to oversee daily operations at Bristow locations and related sites. You will manage client relationships, recruit Independent Contractors, and drive profitability across delivery operations.

The role emphasizes leadership, effective communication, and the ability to meet location margin goals while coordinating with DIA, DIM, and client staff. This position offers comprehensive benefits and competitive pay.