Location Manager

Hub Group

Ashland (VA)

On-site

USD 70,000 - 90,000

Full time

14 days+

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Job summary

A leading transportation firm in Virginia is seeking a Location Manager to oversee daily operations and build strong client relationships. Responsibilities include managing delivery efficiency, recruiting independent contractors, and communicating with stakeholders to enhance operations. The ideal candidate has a college degree or equivalent experience along with proven management skills. This full-time role emphasizes effective relationship building and organizational abilities.

Qualifications

Proven results in managing operations.
Ability to communicate effectively with various stakeholders.
Experience in logistics and transportation.

Responsibilities

Oversee day-to-day operations at the location.
Build positive relationships with clients to increase business.
Ensure profitability and compliance with independent contractor partnerships.

Skills

Relationship building

Organizational skills

Recruitment

Education

College degree or equivalent experience

Job description

Overview

The Location Manager is a critical leader at the market. The Location Manager will be responsible for overseeing the day to day operations at his/her location(s). The Location Manager will be required to fully understand all aspects of his/her location(s), build positive relationships with the client and increase the efficiencies and business within their delivery operations. Relationship building with client, recruiting, and gaining 100% of client business in each location are utmost priorities.

Responsibilities

Focus on relationship with client in order to gain 100% of appliance delivery business

Focus on Independent Contractor Partnerships (Profitability & Compliance)

Achieve goals set forth by the client & Hub Group Final Mile

Develop and hold your staff accountable (if applicable)

Continuously recruit and retain Independent Contractors

Manage claims and their processes (with FOC assistance)

Delivery Expense (Minimums / effective routing, support expense)

Operating Expenses (Operation Supplies, Truck Use, Uniforms charge back, MC Support Travel, Uncollected Debt)

Warehouse Expense (Contracted Labor, Inventory variances)

Administrative Expense (Hourly, Contract Admin, Office Supplies, Recruitment, Travel & Meals)

Communicate effectively with the DIA, DIM and client staff

Lead Daily Stand-ups (Short, Effective and informative meetings) – (Document and include feedback in recap)

Weekly ride behinds in field with teams to ensure client satisfaction and training – (Document and include in recap)

Showroom visits as needed in order to build/maintain relationship with client

Maintain tote inventory and hold BP’s accountable (trade stock)

Enforce and adhere to company policies and procedures.

Responsible for loadout / warehouse oversight of QC with getting teams off dock

Actively route monitor teams from the road (see SOP for details)

Travel must be pre-approved by the Area Manager and submitted through Jack Annett. Expenses must be within budget.

Hold Weekly Operations Meetings with the DIA to review aging invoices and any issues/goals – (Document and include in recap)

Hold BP meetings as needed to review claims, settlements, compliance, etc.

Participate in Client and internal conference calls

Provide Weekly updates on your locations. Weekly recap should include:

Your schedule for the week

Summarized update of location(s)

Ride behind recap

Aging invoices update (if applicable)

Other duties as assigned

Qualifications

Proven results

Organized

College degree or equivalent experience

BEWARE OF FRAUD!

Hub Group has become aware of online recruiting related scams in which individuals who are not affiliated with or authorized by Hub Group are using Hub Group’s name in fraudulent emails, job postings, or social media messages. In light of these scams, please bear the following in mind: