Location Manager

Workstream; Los Angeles (CA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Insurance Benefits: Medical, dental, vision, 401k

Commuter allowance for public transport

Access to all BLANKSPACES locations

Discounts for local and global services

Job summary

Workstream is looking for a Location Manager in Los Angeles to oversee operations, customer engagement, and community development at their first coworking space in SoCal. You will be responsible for managing staff, facilitating partnerships, and ensuring a smooth operation of the location.

The ideal candidate should have 2-3 years of experience in hospitality or sales, a congenial personality, and the ability to work flexible hours, including weekends.

Qualifications

• 2-3 years’ experience in hospitality, sales, or administrative positions.
• Strong interpersonal communication, writing, and grammar skills.
• Reliable transportation required.

Responsibilities

• Plan and execute member events and secure sponsor partnerships.
• Assist with lead generation and track space-usage metrics.
• Conduct daily walkthroughs to manage supplies and repairs.

Skills

Customer service

CRM software

Adaptable computer skills

Interpersonal communication

Sales coaching

Tools

MindBodyOnline

BaseCamp

PipeDrive

Job description

BLANKSPACES | Location Manager

Brand Summary

Join the team at SoCal’s first coworking space and become an integral part of a community of individuals, freelancers, entrepreneurs, startups, small businesses and remote workers who believe that to work for yourself, you don’t have to work by yourself. We’re looking for a talented individual with administrative and hospitality experience, who is well‑versed in customer service, CRM software, and cloud‑based applications. If you’re someone looking to contribute to a team, engage with others, tackle problem‑solving opportunities, and build community around common and uncommon lifestyles, we want to meet you! https://www.blankspaces.com/about/

Job Description

The Location Manager is directly responsible for a single location—including its staff, customers, partnerships, operations, facility, and account management. You’ll own both revenue and expense performance, develop and oversee front‑desk staff, engage members and local partners, oversee the full sales process, ensure smooth workflow operations, and maintain the physical space in tight coordination with other staff and managers to drive company success.

Responsibilities

• Community Development: Plan and execute member events update community calendar, secure sponsor partnerships, foster relationships with local businesses, government, and community organizations; de‑escalate conflicts; implement cultural standards, review member feedback and surveys
• Sales & CRM: Assist with lead generation and coaching staff on sales. Supervise the sales process and PipeDrive CRM documentation, track space‑usage metrics and generate reports, attend weekly sales calls, manage referral partner listings, provide content to marketing.
• Operations: Ensure staff implement company workflows and documentation. Review weekly meeting‑room and event reservations, provide first‑level tech support onsite for members and bookings.
• Facility Management: Conduct daily walkthroughs to restock supplies and identify repair needs, manage repairs, maintenance projects, and both regular and periodic cleanings. Coordinate with vendors as needed and manage monthly/ quarterly contracts.
• Billing & Financial Administration: Ensure daily reservations and monthly memberships are properly billed. Oversee all account balances, accounts receivables and payables for the site. Forecast weekly income in reporting, coordinate delinquent collections, participate in weekly billing meetings.

Perks

• Insurance Benefits: Medical, dental, vision, 401k, life, home, car, renters, and more
• Commuter: Monthly allowance for saving the planet by using public transportation
• Community: Access to all BLANKSPACES locations, events, community programming, and membership experiences
• Marketplace: Discounts for restaurants, tickets, vacations, both local and global

Requirements

• Congenial, helpful, and professional personality
• Must love people, and value compassion and respect
• Strong interpersonal communication, writing, and grammar skills
• Adaptable computer and tech capabilities
• Reliable transportation, as you may be required to work at more than one location within SoCal
• Commitment to work weekends when an event is scheduled
• Flexible schedule, as you may be asked to stay late on relatively short notice, or work additional weekend shifts
• Strong work ethic, matched with an understanding that there is little to no downtime in this job
• Ideal candidate will have 2-3 years’ experience in hospitality, sales, or administrative positions
• WeHIGHLYvalue experience with MindBodyOnline, BaseCamp & PipeDrive
• Ability to occasionally assemble/disassemble furniture, change light bulbs or other light handy work, lift up to 20–30lbs