Location Manager

Explor Badlands; Interior (SD); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive pay

Employee housing

Benefits

Job summary

Explor Badlands is seeking a Location Manager for the General Store. This position oversees operations, including financial management, staffing, and ensuring exceptional guest experiences from May to October. Candidates should hold a Bachelor’s degree and have three years of hospitality management experience. Proficiency in QuickBooks and strong communication skills are essential. Join a team committed to creating unforgettable experiences in a stunning natural setting.

Qualifications

• Three years of related hospitality management experience required.
• Two years of experience in related areas preferred.
• Club/Resort/National Park experience preferred.

Responsibilities

• Manage financial functions for the location.
• Handle human resources functions, including recruiting and mentoring staff.
• Participate in company management team meetings.
• Innovate ways to meet customer needs and increase participation in events.
• Address customer/guest issues professionally.
• Build and manage work schedules for staff.

Skills

Strong communication and interpersonal skills

Ability to work a regular schedule

Ability to seek innovative solutions

Proficient in QuickBooks

Working knowledge of Microsoft Office applications

Education

High School Diploma

Bachelor’s degree from an accredited college/university

Tools

QuickBooks

Job description

At Badlands General Store, every day is an adventure — where rugged beauty, dramatic landscapes, and rich natural history come together to create a truly unforgettable workplace. Offering competitive pay, employee housing and benefits. Apply Today!

Season: May 1, 2026 to Mid-October 2026 (depending on weather).

Position Summary

Collaborating with the General Manager, this role is responsible for overseeing overall business operations at a designated location outside of the Park, ensuring an exceptional experience for all guests and visitors. This includes supervision of various departments such as retail operations, food and beverage, and guest services/amenities. The Location Manager may supervise Department Leads.

Responsibilities

• Manage financial functions for the location, including revenue reconciliation, bank deposit preparation, petty cash management, and invoice processing.
• Handle human resources functions, including recruiting, interviewing, hiring, coaching, mentoring, and leading staff to build a high‑performing team.
• Actively participate in company management team meetings, contributing to a positive team environment.
• Innovate ways to meet diverse customer needs and increase participation in events.
• Address customer/guest issues professionally and consult the General Manager on appropriate corrective action.
• Collaborate with other department heads on special projects assigned by the General Manager.
• Build and manage work schedules for all staff.
• Conduct regular property walks to identify areas for improvement, interact with customers/guests positively, and be visible to guests and employees.
• Understand and comply with the company’s Incident Reporting Process in a timely manner.
• Other duties per Duties Checklist and as assigned.

Position Requirements

• Ability to interact positively with management, coworkers, customers/guests, vendors/suppliers, and the public to promote a team effort and maintain a positive and professional approach.
• Ability to seek innovative solutions to meet diverse personalities.
• Ability to work a regular schedule, follow directions, take constructive criticism, and treat others with respect and courtesy.
• Ability to read and interpret documents, write reports, and correspond professionally and timely.
• Strong communication and interpersonal skills with the ability to interact effectively with various personalities.
• Proficient in QuickBooks and internet applications, with a working knowledge of Microsoft Office applications.

Education and Experience

• High School Diploma required.
• Bachelor’s degree from an accredited college/university required.
• Three (3) years of related hospitality management experience required.
• Two (2) years of experience in related areas such as lodging, F & B, retail operations, and guest services preferred.
• Club/Resort/National Park experience preferred.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status and all other status protected by law.