Local Transportation Dispatcher

Woodland Moving and Warehouse Inc; West Hartford (CT); On-site; USD 40,000 - 55,000; Full time

Job summary

Woodland Moving and Warehouse Inc. is seeking a Local Transportation Dispatcher responsible for scheduling and overseeing the dispatch of crews and vehicles. This mid-senior level position requires strong leadership, organizational skills, and the ability to communicate effectively with teams and customers while adhering to company standards. Join a veteran-owned organization dedicated to quality, integrity, and employee growth.

Benefits

Competitive pay with benefits

Professional development

Promotional opportunities

Qualifications

• Experience in the household goods and/or relocation industry a plus.
• Previous dispatching experience with strong interpersonal skills.
• Valid driver's license with no major violations.

Responsibilities

• Schedules and dispatches crews ensuring timely arrival of labor, materials, and equipment.
• Maintains communication with crews regarding job status and customer satisfaction.
• Conducts daily truck checks for cleanliness and maintenance.

Skills

Leadership

Problem-Solving

Interpersonal Skills

Organizational Skills

Physical Assistances

Education

High School Diploma

Tools

CRM Software

MS Office

Job description

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LOCAL MOVING CREW DISPATCHER WANTED!

Established, multifaceted and veteran-owned relocation company in West Hartford, CT seeks experienced

• Schedules and dispatches crews, providing oversight to ensure all necessary labor, materials, and equipment arrive at each job site in a timely manner
• Receives and maintains communications with crews regarding job status, problems, customer satisfaction, payment, etc.
• Upholds and enforces company standards and policies such as attendance and uniforms
• Calculates and communicates move charges to crews, processes credit card payments, and relays authorization numbers
• Conducts daily truck checks upon their return to base for cleanliness, maintenance, and security reasons
• Serves as primary point of contact for various requests, such as for time off and promotions
• Enters and updates notes, information, and/or documentation into electronic records
  
  

Job Description

LOCAL MOVING CREW DISPATCHER WANTED!

Established, multifaceted and veteran-owned relocation company in West Hartford, CT seeks experienced Local Dispatcher to dispatch and track around 25 vehicles and 45-75 employees a day while coordinating other operational activities. As our Local Dispatcher, you will be in direct daily contact with customers and crews concerning both local and long distance household goods moves. It is critically important to maintain contact with the leader of each crew to ensure jobs are being performed according to established guidelines in a timely manner and that sufficient materials and equipment are available to complete the work. Additional responsibilities include, but are not limited to, the following:

• Schedules and dispatches crews, providing oversight to ensure all necessary labor, materials, and equipment arrive at each job site in a timely manner
• Receives and maintains communications with crews regarding job status, problems, customer satisfaction, payment, etc.
• Upholds and enforces company standards and policies such as attendance and uniforms
• Calculates and communicates move charges to crews, processes credit card payments, and relays authorization numbers
• Conducts daily truck checks upon their return to base for cleanliness, maintenance, and security reasons
• Serves as primary point of contact for various requests, such as for time off and promotions
• Enters and updates notes, information, and/or documentation into electronic records
  
  

This position requires strong leadership, motivation, and discipline, as well as a positive, service-oriented attitude, exceptional problem-solving skills, and an ability to physically assist both movers and packers with their daily responsibilities as may be necessary in a demanding work environment.

Additional Requirements:

• Experience in the household goods (HHG) and/or relocation industry is a plus but is not required
• Previous dispatching experience along with strong interpersonal and organizational skills
• Ability to lift at least 50 lbs. without assistance
• Valid driver’s license with no major violations or at fault accidents in the last 3 years
• A “lead by example” mindset with an always positive outlook
• Strong computer and investigative skills (familiarity with CRM or MS Office a plus!)
• Reliable transportation to/from work at our West Hartford facility
  
  

We offer a dynamic work environment, competitive pay with benefits, professional development, and exceptional promotional opportunities for motivated individuals. For consideration, APPLY TODAY!

E.O.E.

Company Description

Woodland Moving and Warehouse is a premier moving, hauling, and storage provider to residential customers, corporate accounts, transitioning service members, and government agencies. Our commitment to quality, training, and integrity remains our top priority. As a veteran-owned organization, we employ a performance-based, growth-oriented, and mission-focused culture dedicated to maintaining the highest standards for everyone's mutual benefit. Since we strive to promote from within as often as possible then get your career moving and APPLY TODAY!

Woodland Moving and Warehouse is a premier moving, hauling, and storage provider to residential customers, corporate accounts, transitioning service members, and government agencies. Our commitment to quality, training, and integrity remains our top priority. As a veteran-owned organization, we employ a performance-based, growth-oriented, and mission-focused culture dedicated to maintaining the highest standards for everyone's mutual benefit. Since we strive to promote from within as often as possible then get your career moving and APPLY TODAY!

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Warehousing and Storage

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