Local Tax Expert & Community Growth Partner

Intuit Careers; Provo (UT); On-site; USD 32,000 - 56,000; Full time

Benefits offered by this job

401(k) match

Paid sick time

Employee Stock Purchase Plan

E&O Insurance

Employee Assistance Program

Discounts on Intuit products

Job summary

Intuit is seeking energetic TurboTax Local Service Experts to provide in‑person and virtual tax services at a dedicated location. You will perform full‑service tax return preparation, offer expert tax advice, and collaborate with specialists across bookkeeping, payroll, and financial planning to deliver a seamless client experience.

You will grow the local TurboTax client base, engage with the community, and participate in marketing initiatives while maintaining high standards of service and

Qualifications

• EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws preferred.
• Have an active Preparer Tax Identification Number (PTIN) as required by law to file taxes.
• Minimum of 3 years of paid experience filing 30 or more federal and state individual 1040 tax returns per tax season using professional tax preparation software.Familiarity with Circular 230
• Willing to upskill into additional service types or more complex work areas (e.g., bookkeeping, payroll, business tax advisory) with training provided by Intuit
• Must be comfortable working onsite at a TurboTax office location, primarily between the hours of 8:00 AM – 5:00 PM local time, Monday through Friday, for a minimum of 20 hours per week. Operating hours are subject to change and will likely scale up during periods of peak customer demand, such as tax season
• Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance training, proficiency‑based up‑skilling, cross‑training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time
• Must be willing to wear Intuit provided uniforms. Must be willing to use your name, picture for advertising on goggle.
• Interest in building a local and online social presence as a TurboTax Expert, creating accessible tax‑related content and resources for your community in accordance with Intuit’s policies
• Experience in holistic tax advisory services beyond tax filing

Responsibilities

• Provide Tax Expertise: Give hands‑on tax advice and complete preparation services for TurboTax clients, handling simple to complex tax situations.
• Be a Proactive Community Ambassador: Act as a community ambassador and drive local growth through outreach and events.
• Champion the Full Intuit Ecosystem: Connect clients with services such as bookkeeping, payroll, and financial planning.
• Build Relationships: Develop long‑term trust and client portfolios.
• Deliver a Best in Class Customer Experience: Ensure professional, helpful service and address tax questions.

Skills

Tax preparation

Client communication

Bilingual EN/ES

Onsite readiness

Verbal/written communication

Education

EA/CPA/Attorney license

Tools

Tax preparation software

CRM tools

Job description

Intuit is seeking energetic TurboTax Local Service Experts to provide in‑person and virtual tax services at a dedicated location. You will perform full‑service tax return preparation, offer expert tax advice, and collaborate with specialists across bookkeeping, payroll, and financial planning to deliver a seamless client experience.

You will grow the local TurboTax client base, engage with the community, and participate in marketing initiatives while maintaining high standards of service and