Local Store Operations Manager Trainee

Hannaford; Hampton (NH); On-site; USD 26,174 - 37,195; Full time

Job summary

Hannaford Supermarkets in Hampton, NH seeks a Department Manager to lead a busy store department, drive sales, quality and presentation, and foster a positive work culture. You will hire, train, and develop associates, monitor metrics like production, shrink and inventory, and ensure safety, sanitation and policy compliance.

A department manager or equivalent experience is required; college degree is preferred; certification as a Food Safety Manager or ability to obtain within 90 days is

Qualifications

• Strong understanding of store operations and merchandising.
• Excellent interpersonal, customer service and communication skills.
• Excellent organizational skills and the ability to learn multiple tasks and technical requirements.
• Demonstrated good judgement solving problems, making decisions, handling complaints and resolving grievances.
• Desire and ability to lead and manage associates across multiple departments.
• Department Manager or equivalent experience required.
• College degree or equivalent preferred.
• Accredited by the National Registry of Food Safety Professionals or similar as a "Certified Food Safety Manager" or willing to attain accreditation within 90 days.

Responsibilities

• Foster a positive and inclusive environment to retain associates and customers.
• Ensure that all quality standards are met.
• Manage department operations in accordance with established department standard practices.
• Ensure the maintenance of the department's appearance and presentation.
• Hire, train and develop associates to meet the department needs.
• Attain departmental financial objectives.
• Supervise performance of all duties and responsibilities of all assigned department associates.
• Role model outstanding friendly customer service.
• Use good judgement in delegation, assignment and follow-up for efficient performance.
• Ensure maintenance of accurate records of production, shrink, sales and inventory.
• Meet physical requirements of the position, with or without reasonable accommodations.
• Provide recognition of accomplishments and constructive counseling.
• Treat all co-workers with fairness, dignity and respect.
• Ensure department associates are properly trained by certified trainers.
• Follow company policies and procedures.
• Develop product knowledge in all areas of the assigned department.
• Use RF unit as needed.
• Retrieve and organize assigned department product loads.
• Assist in ordering and maintaining inventory control to maximize sales and limit shrink issues.
• Conduct performance appraisals on all department associates.
• Maintain effective work schedules to meet production and customer service standards.
• Understand and use company tools such as: MPP, financial reports, scheduling, ordering and business information systems.
• Ensure operational and merchandising standard practices are followed to maximize profitability, paying attention to priority categories.
• Maintain solid communication in the department and throughout the organization.
• Observe and ensure compliance with sanitation, safety and food safety standards.
• Understand causes and means for resolving shrink.
• Have understanding of the department's standard practice manual and program manuals for assigned programs.
• Perform all other duties as assigned.

Skills

Interpersonal skills

Customer service

Communication skills

Organizational skills

Leadership

Problem solving

Education

Department Manager experience

College degree preferred

Food safety certification/training

Tools

POS systems

Job description

Hannaford Supermarkets in Hampton, NH seeks a Department Manager to lead a busy store department, drive sales, quality and presentation, and foster a positive work culture. You will hire, train, and develop associates, monitor metrics like production, shrink and inventory, and ensure safety, sanitation and policy compliance.

A department manager or equivalent experience is required; college degree is preferred; certification as a Food Safety Manager or ability to obtain within 90 days is