Local Market Expert

Epic Asset Management; Seattle (WA); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Bonus opportunities

Housing discounts

Medical, dental, and vision

PTO

401(k)

Job summary

Epic Asset Management seeks a dynamic Local Market Expert to support leasing and marketing across our portfolio in the Seattle area. This hybrid role combines on-site engagement with corporate initiatives to drive occupancy, revenue, and resident satisfaction while delivering personalized tours and effective lease execution.

The ideal candidate has leasing or property management experience, strong customer service, and the ability to work weekends and travel between communities.

Qualifications

• Proven experience in leasing, property management, sales, or marketing.
• Prior multi-family property management or similar role preferred.
• Exceptional customer service and relationship-building skills.
• Strong organizational abilities with a proactive, detail-oriented mindset.
• Proficiency in property management software (Yardi, OneSite, or similar) and Microsoft 365.
• Ability to work independently while contributing to a collaborative team environment.
• Professional presentation and adherence to company appearance standards.
• Reliable transportation for travel between communities as needed.

Responsibilities

• Serve as a brand ambassador, providing personalized property tours and expert guidance to prospective residents.
• Execute leasing activities, including applicant qualification, background screening, lease preparation, and move-in coordination.
• Conduct pre-move-in inspections and coordinate with maintenance to meet standards.
• Develop rapport with residents, ensuring satisfaction and community feel.
• Facilitate lease renewals by engaging residents and presenting options.
• Stay ahead of market trends with competitor analysis and adjust leasing strategies.
• Leverage Craigslist, Facebook, email marketing, and property websites to generate traffic.
• Represent the company at community events to build partnerships and brand presence.
• Utilize property management software to track leasing activity and analyze performance metrics.
• Maintain show-quality communal spaces and leasing offices.

Skills

Leasing

Property management

Sales

Marketing

Customer service

Organizational skills

Microsoft 365

Yardi

OneSite

Tools

Yardi

OneSite

Microsoft 365

Job description

Epic Asset Management is seeking a dynamic and highly skilled Local Market Expert (LME) to join our team. This hybrid role provides critical leasing and marketing support across our portfolio, ensuring our communities achieve exceptional occupancy, revenue, and resident satisfaction. The LME will engage in both on-site and corporate-level initiatives, utilizing their expertise to drive leasing performance, implement strategic marketing plans, and enhance the overall resident experience.

Prior property management experience preferred. Must be available to work weekends as part of the regular schedule for this position to support the property and resident needs during peak business operations

Key Responsibilities

Leasing & Customer Engagement

• Serve as a brand ambassador, providing personalized property tours and expert guidance to prospective residents.
• Execute all leasing activities, including applicant qualification, background screening, lease preparation, and seamless move-in coordination.
• Conduct pre-move-in apartment inspections to ensure homes meet Epic's high standards, coordinating with maintenance teams to address any outstanding needs.
• Develop rapport with residents through proactive communication, ensuring satisfaction and fostering a sense of community.
• Facilitate the lease renewal process by engaging with residents, presenting renewal options, and securing timely lease agreements.
• Stay ahead of market trends, conducting competitor analysis and adjusting leasing strategies to maintain high occupancy levels.
• Leverage online platforms (Craigslist, Facebook, email marketing, and property websites) to generate leasing traffic and maximize exposure.
• Represent the company at community and networking events to build local partnerships and enhance brand presence.

Marketing & Market Strategy

• Stay ahead of market trends, conducting competitor analysis and adjusting leasing strategies to maintain high occupancy levels.
• Implement creative, data-driven marketing campaigns, including digital advertising, resident referral initiatives, employer partnerships, and social media engagement.
• Leverage online platforms (Craigslist, Facebook, email marketing, and property websites) to generate leasing traffic and maximize exposure.
• Represent the company at community and networking events to build local partnerships and enhance brand presence.

Operational Excellence & Technology

• Utilize industry-leading property management software (Yardi, OneSite, or similar) to track leasing activity, manage resident data, and analyze performance metrics.
• Ensure community spaces, model units, and leasing offices are impeccably maintained and meet Epic's show-quality standards.
• Maintain accurate documentation and adhere to company policies, ensuring compliance with all regulatory requirements.

Qualifications & Skills

• Proven experience in leasing, property management, sales, or marketing.
• Prior experience in multi-family property management or a similar role is highly preferred.
• Exceptional customer service and relationship-building skills.
• Strong organizational abilities with a proactive, detail-oriented mindset.
• Proficiency in property management software (e.g., Yardi, OneSite, or similar) and Microsoft 365.
• Ability to work independently while contributing to a collaborative team environment.
• Professional presentation and adherence to company appearance standards.
• Reliable transportation for travel between communities as needed.

Physical Requirements

• Frequent property tours and inspections require mobility, including walking, standing, and occasional lifting (up to 25 lbs.).

Required Licenses & Certifications

• Travel to assigned properties is required; a valid driver's license, insurance, and reliable transportation are necessary also for operating a golf cart on-site.

Why Join Epic Asset Management?

• Heritage of Excellence: Since 1962, Epic has been committed to providing workforce housing in the Puget Sound Market.
• Growth Opportunities: Ongoing professional development and training opportunities to advance your career.
• Competitive Benefits: Competitive salary with performance-based bonuses, generous housing discounts, and a comprehensive benefits package, including medical, dental, and vision coverage, PTO, and 401(k).
• Inclusive Culture: A vibrant and supportive company culture focused on collaboration, innovation, and growth.

At Epic Asset Management, we believe in investing in our people. Whether you're just starting your career or looking to grow, we're here to support your journey. Join us in creating extraordinary living experiences for our residents.

Epic Asset Management is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you're ready to make a difference in the property management industry, join our team and grow with us!

Your employment is subject to our completion of a standard background check and drug test.