Local Dispatcher Moving Company

JULIAN EIAN JUEL MOVING AND CLEANIN; Charleston (WV); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Advancement opportunities

Training & development

Job summary

Julian Eian Juel Moving and Cleaning is seeking a motivated Local Dispatcher to coordinate daily moving and cleaning crews, ensuring on-time service and customer satisfaction. In this fast-paced role, you’ll be the backbone of daily operations, communicating routes and updates to drivers and field teams.

You’ll manage schedules, resolve issues promptly, maintain dispatch logs, and act as the primary contact for customers. Flexible work-from-home options are available for this role.

Qualifications

• Prior dispatching, logistics, or scheduling experience preferred (moving industry a plus).
• Strong communication and multitasking skills in a fast-paced environment.
• Proficiency with scheduling software, Google Maps, or dispatch tools.
• Ability to problem-solve quickly and stay calm under pressure.
• Excellent organizational skills and attention to detail.
• Customer service experience with a professional and friendly demeanor.
• Must be reliable, punctual, and a strong team player.

Responsibilities

• Coordinate and schedule daily moving and cleaning crews.
• Communicate job details and updates to drivers in real time.
• Serve as primary contact between customers and crews on day-of logistics.
• Monitor job progress and adjust schedules for delays or last-minute bookings.
• Maintain dispatch logs, job records, and crew availability tracking.
• Resolve customer inquiries and service issues promptly and professionally.
• Coordinate vehicle and equipment assignments to maximize efficiency.

Skills

Dispatching

Logistics

Scheduling

Communication

Multitasking

Problem solving

Organization

Customer service

Reliability

Team player

Tools

Scheduling software

Google Maps

Dispatch tools

Job description

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Opportunity for advancement
• Training & development

About the Role

Julian Eian Juel Moving and Cleaning is looking for a motivated and organized Local Dispatcher to join our growing team. This is a fast-paced, people-focused role where you'll be the backbone of our daily operations — keeping crews on schedule and customers happy. If you thrive in a dynamic environment and love keeping things running smoothly, we want to hear from you!

Responsibilities

• Coordinate and schedule daily moving and cleaning crews across local service areas
• Communicate job details, routes, and updates to drivers and field teams in real time
• Serve as the primary point of contact between customers and crews on day-of logistics
• Monitor job progress and adjust schedules to handle delays, cancellations, or last-minute bookings
• Maintain accurate dispatch logs, job records, and crew availability tracking
• Resolve customer inquiries and service issues promptly and professionally
• Coordinate vehicle and equipment assignments to maximize efficiency

Requirements

• Prior dispatching, logistics, or scheduling experience preferred (moving industry a plus)
• Strong communication and multitasking skills in a fast-paced environment
• Proficiency with scheduling software, Google Maps, or dispatch tools
• Ability to problem-solve quickly and stay calm under pressure
• Excellent organizational skills and attention to detail
• Customer service experience with a professional and friendly demeanor
• Must be reliable, punctual, and a strong team player

About Us

Julian Eian Juel Moving and Cleaning is a trusted local moving and cleaning company proudly serving the community. We've built our reputation on reliability, hard work, and treating every customer's home like our own. Our team is close-knit and supportive — come grow with a company that values your contribution every single day.

Flexible work from home options available.